New and Windows Essentials Live Mail (WLM) Solved

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  1. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    New and Windows Essentials Live Mail (WLM)

    16 June was the date MS started migrating accounts to the sync protocol supported by all MS messaging products.

    POP3 and IMAP are still supported.

    Two of my three accounts have been migrated. The symptom on my machine was that I could not connect to the server - sometimes, this just requires trying to connect again or entering your password in the dialog.

    Expecting some transition issues, I tried the above and then visited
    POP was disabled

    If you use POP3 in WLM, you'll need to configure POP3 support again in after your account has been updated.
    Settings > Options > POP and IMAP

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    I don't have any WLM acounts that use IMAP. The only thing I see that has changed is the server address, but I don't think that is a required change right now though it might be in the future if MS consolidates all servers to one server.
    Port: 993
    Encryption method: SSL

    The image shows my POP settings, you might not want to allow apps/devices to delete messages. That setting adds a layer of protection - a delete in a client moves the eMail to a special POP folder, you have to visit to actually delete the mail. It's sort of redundant if you configure the client to NOT delete mail on the server, but .....

    Note that the server addresses have changed, the previous and, ports and secure settings still work though.
    The one interesting change is on SMTP - the secure setting is TLS, not SSL.
    WLM doesn't seem to have a way to specify TLS, but SSL still works for now.

    I also entered the new server addresses ( & in my WLM account configuration, but reverted to the previous server addresses ( & when that did not initially solve the credentials issue.

    The changes I made to WLM were unnecessary and were only to test what works with the new and what doesn't. There might be some lag between enabling POP in and WLM being able to connect/authorize, just try again in a while (my 1st account took about 30 minutes, my 2nd account was almost immediate).

    On my 2nd account, I simply logged into and enabled POP - I did not make any changes to WLM.

    On a side note, it's worth reviewing all settings in the new I found things that I changed

    Manage add-ons: I uninstalled all that I was allowed to uninstall.

    Offline settings: ???After you turn on offline access, you can use this computer when it's not connected to a network ???
    Great, I was wondering if I could use my computer when it's not connected to a network.

    Under Calendar options, there's this oddity

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    I checked the box and it displayed my time zone. Good for travelers I guess.

    Treat the new as a new eMail client - check all of your settings.
    Additional inofrmation: Set up an email app with - Help
      My ComputerSystem Spec

  2.    #2

    I Use WLM12 and I switched my 2 Hotmail Accounts to IMAP earlier this week and it seems to be working fine, AFAIK the advantage is that IMAP lets you see as many folders as you have , not just the Standard POP Folders, and will sync them all. You have to setup a new Account in WLM for each one , so you can set it up to use IMAP , you can't switch the existing account , though they seemed happy to co-exist I then deletd the old account once the new one was fully synced .

    Only downside .....I don't believe IMAP or POP will sync the WLM Calendar though...if you use it. Use Win10 Calendar instead.

    I used these Settings found online.......
    If your email app doesn’t support Exchange ActiveSync, it might use IMAP. Unlike POP, which only syncs your inbox, IMAP syncs all your email folders.
    Use the following settings in your email app.

    • Incoming (IMAP) Server

      • Server address:
      • Port: 993
      • Encrypted Connection: SSL

    • Outgoing (SMTP) Server

      • Server address:
      • Port: 587
      • Authentication: Yes
      • Encrypted Connection: TLS (SSL setting works for now anyway)

    • User name: Your email address
    • Password: Your password
      My ComputerSystem Spec

  3.    #3

    This is a WLM IMAP Setup Step by Step by 1&1
    just ignore references to 1&1 and use your own ISP info which should be posted in their Help Section on Email setup :

    Last edited by Kbird; 29 Jul 2016 at 11:20.
      My ComputerSystem Spec

  4. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
    Thread Starter

    Some references might help

    • Using email in Outlook on the web and

      —Updated August 1, 2016

      Email accounts ending in,,, or are powered by In the coming months, will be upgraded with a new look and enhanced performance, security, and reliability. The new will look and act very much like Outlook on the web, which is the commercial email offering available to Office 365 customers.

      While the upgrade is in process, some customers will use the new while others continue to use the legacy experience. How do you know whether your account has been upgraded? Compare your mailbox with the images below.

      This article applies to Outlook on the web and the upgraded experience. If your account hasn't been upgraded yet, see Get help with

    • Apps that support POP and IMAP

      If you want to add your account to another email program that supports POP or IMAP, here are the manual server settings you'll need.

      IMAP settings Incoming server
      IMAP server name
      IMAP port 993
      IMAP encryption method SSL
      POP3 settings Incoming server
      POP server name
      POP port 995
      POP encryption method SSL
      SMTP settings Outgoing server
      SMTP server name
      SMTP port 587
      SMTP encryption method TLS

      NOTE: POP access is disabled by default. To enable POP access, see below.

      Enabling POP access in
      If you want to use POP to access your email in, you'll first need to enable POP access:

    You need to enter your full eMail address, not just the name - not - Dadzyxwvu

    WLM doesn't do TLS encryption - SSL encryption works.

    Server requires authentication must be selected
      My ComputerSystem Spec

  5. Clint's Avatar
    Posts : 429
    Windows 10 Pro 64 bit

    Thanks. I now have Hotmail working in WLM. I first used POP, but didn't get sub folders. Then I switched to IMAP and got them. One thing to note is you can't change an existing account, you have to make a new one.
      My ComputersSystem Spec

  6. Clint's Avatar
    Posts : 429
    Windows 10 Pro 64 bit

    Since I've got Hotmail to work with IMAP in WLm, is there anyway to have it just check the in box? Now it searches all my sub folders every tine I check mail It takes a long time.
      My ComputersSystem Spec

  7.    #7

    Clint said: View Post
    Since I've got Hotmail to work with IMAP in WLm, is there anyway to have it just check the in box? Now it searches all my sub folders every tine I check mail It takes a long time.
    It is the same for me , I have not tried it but on the IMAP Tab of the Account's Properties you can uncheck Check all folders for new messages , and with luck it will only check the "special folders" in the area below.

    I have renamed my Special folders to match those on so I don't have duplicate folders eg a Sent and Sent Items Folder.

      My ComputerSystem Spec

  8. Clint's Avatar
    Posts : 429
    Windows 10 Pro 64 bit

    Thanks KB. I unchecked all folders. I think that's gonna work. It wouldn't let me rename my folders.
      My ComputersSystem Spec

  9.    #9

    Clint said: View Post
    Thanks KB. I unchecked all folders. I think that's gonna work. It wouldn't let me rename my folders.
    Not quite sure what you mean but this is what I have now....

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    But if you move messages in WLM to other folders to archive them check that they get moved on too and not just in WLM on your computer.

      My ComputerSystem Spec

  10. Clint's Avatar
    Posts : 429
    Windows 10 Pro 64 bit

    I was trying to rename in the navigation pane.
      My ComputersSystem Spec

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