1.    15 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 11
    Windows10 Professional

    Windows Update and IE 11


    I just allowed the latest Windows 10 updates to take effect on my computer.....since the updates I can no longer access IE 11 - when I click on IE, I get a message telling me I do not have access to it. I have tried from all ways including programme files but none will access it. I tried a repair but even that won't run.

    I hate EDGE....so has anyone any ideas about how to access IE once again please.

    Also, how can I stop Windows from running updates....seems every time it updates something goes wrong....it is driving me mad!

    Thank you
      My ComputerSystem Spec
  2.    16 Jun 2016 #2
    Join Date : Jun 2016
    Posts : 1,474
    Win10 1607

    System Restore should work . if you have it enabled? , WinUpdate should of made a Restore point before running the Updates on Tuesday.
      My ComputerSystem Spec
  3.    16 Jun 2016 #3
    Join Date : Dec 2013
    England
    Posts : 963
    Windows IP 17046

    Hi Beechesgirl,
    Go to Control panel, Programs and Features, click "Turn Windows features on or off", untick IE11 if it's already ticked, if not tick IE11, reboot and see whether IE11 works.
    Click image for larger version. 

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      My ComputersSystem Spec
  4.    16 Jun 2016 #4
    Join Date : Jun 2016
    Posts : 11
    Windows10 Professional
    Thread Starter

    Thanks brummyfan - I did try that first after searching the internet for solutions - but it did not work.


    I have since done a System Restore as suggested by Kbird - it took an hour to find system restore - Windows 10 does not make it easy for you! After the restore I found my mouse and keyboard would not work so had to force a system shutdown. I only just have everything back up and appears to be running - the great news is that IE 11 is now working again.


    It certainly seems that every update creates problems somewhere - I have still not managed to get the links in Windows LiveMail working since December - the only way to be able to click on a link is to open IE at the same time - an absolute nuisance but have had to do that for the last six months.


    Thanks for the help.
      My ComputerSystem Spec
  5.    16 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 11
    Windows10 Professional
    Thread Starter

    I thought I had finally resolved the IE problem but then found the google toolbar had been deleted so I could not search the internet - I tried downloading it again through Edge but this would not allow me to download it....I eventually found a rather backdoor way of getting onto the internet via one of my favourites and then used the browser to connect to google and download the toolbar....what a long-winded way of having to put windows updates right again. I have now discovered how to turn the updates off completely and have done so. Would rather go without than have this hassle again.
      My ComputerSystem Spec
  6.    16 Jun 2016 #6
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Try this:
    Launch Command Prompt (Admin)
    Right click the Windows icon Click image for larger version. 

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ID:	85406 (aka Start button) on the taskbar

    Enter the following commands:
    Dism /Online /Cleanup-Image /RestoreHealth

    SFC /ScanNow

    If there are any errors on the screen after the commands run,
    Navigate to C:\Windows\Logs
    Right click the CBS folder
    Select Send to > Compressed (zip) folder
    answer yes to place on Desktop
    Attach the zip folder to your next post

    Full tutorials:
    Run "DISM /Cleanup-Image" Tool in Command Prompt
    Run SFC /SCANNOW Command in Windows 10
      My ComputerSystem Spec
  7.    16 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 11
    Windows10 Professional
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    Try this:
    Launch Command Prompt (Admin)
    Right click the Windows icon Click image for larger version. 

Name:	winMenu-1.png 
Views:	58 
Size:	3.2 KB 
ID:	85406 (aka Start button) on the taskbar

    Enter the following commands:
    Dism /Online /Cleanup-Image /RestoreHealth

    SFC /ScanNow

    If there are any errors on the screen after the commands run,
    Navigate to C:\Windows\Logs
    Right click the CBS folder
    Select Send to > Compressed (zip) folder
    answer yes to place on Desktop
    Attach the zip folder to your next post

    Full tutorials:
    Run "DISM /Cleanup-Image" Tool in Command Prompt
    Run SFC /SCANNOW Command in Windows 10

    Thanks for your reply. I am really not that good on things like "launch command prompt admin" or where to find them. I am a fairly basic user who is very confused by windows 10 and where to find all the things they have hidden in this programme that were readily available before. I can't even find the search bar or 'run'....my computer doesn't show these for some reason....and since the updates and having to restore my computer I now have install.ins files. thumbs.db files and desktop.ini files everywhere. Oh for an AppleMac....!!
      My ComputerSystem Spec
  8.    16 Jun 2016 #8
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by Beechesgirl View Post
    .....
    I am really not that good on things like "launch command prompt admin" or where to find them.

    I can't even find the search bar or 'run'....my computer doesn't show these for some reason....
    You're not alone ... It took me a while to go from Win7 to Win8

    Right click everything - lots of things have been moved to context menus

    Read my post again - the instructions are there... but maybe it should start this way:

    Right click the Windows icon (aka Start button) on the taskbar
    Select Command Prompt (Admin)

    Then you can copy the commands (large font) in my previous post and paste them into the Command Prompt window

    To paste in the Command Prompt window
    Right click


    An easy way to search: Press the Windows key [ ] and just starting typing what you're searching for, the search box doesn't appear until you type the first character

    Or you can place the search bar on the Taskbar
    Right click the Taskbar
    Select Show Search

    See how handy Right click is - that was 3 examples
    Once you get past this issue, remember ... when you get stuck, right click the file, folder, taskbar, icon, ... thing and see what the menu offers.
      My ComputerSystem Spec
  9.    17 Jun 2016 #9
    Join Date : Jun 2016
    Posts : 11
    Windows10 Professional
    Thread Starter

    Cheers slartybart....I actually managed to get the search box up in the taskbar! I will follow your instructions and see what happens. Will post and let you know later.
      My ComputerSystem Spec

 


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