Outlook.com password totally lost. Now what?


  1. Posts : 100
    Windows 10
       #1

    Outlook.com password totally lost. Now what?


    Installing Outlook 2013 and its primary email account on a new drive (same PC) and working to add my Outlook.com as an additional account. With amazing stupidity I have lost/forgotten my Outlook.com password.
    I am unable to find anyplace where MS will allow me to change my Outlook.com password without entering the "old" password.. which is lost. I can log into my MS account just fine, but that doesn't get me anywhere with Outlook. Anybody know the approach to changing or retrieving the Outlook.com password?
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  2. Posts : 380
    Window 10
       #2
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  3. Posts : 100
    Windows 10
    Thread Starter
       #3

    Are the Outlook.com and Microsoft Account passwords the same?


    Thank you. Your suggestion led me to a password-changing location, but I was hesitant to go farther because it seemed to want to change my Microsoft Account password. I'm not at all sure that the .com password and the MS account password are identical. My MS Account password works fine, but it doesn't work on Outlook.com
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  4. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #4

    Could you setup another Outlook.com account to use as the additional eMail for Outlook 2013?
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  5. Posts : 100
    Windows 10
    Thread Starter
       #5

    Thanks Slarty, I'll explore that option.
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