1.    15 May 2016 #1
    Join Date : Sep 2015
    Posts : 150
    Microsoft Windows 10 Pro 64-bit Version 1709

    Edge displays blank screen & can't delete clear browsing data


    When I open Edge it opens to a blank start page & usually below I see weather time etc & customize & now I cant see anything. I went to Microsoft site & did everything it says. I also noticed browser slow also & not displaying many things on sites. I did a Internet Explorer reset also but that Browser works fine. I am using Google Chrome now & no issues but can't seem to get Edge working right. Also in Edge if I go to settings i cant clear browsing data.

    This Below form Microsoft Site:

    Hello,

    Thank you for posting your query in Microsoft community.

    I know how this concerns you and Iíll help you out with this issue.

    Letís run the app troubleshooter and check if it helps.

    Method 1: Run Windows App troubleshooter.

    Letís run the app troubleshooter and check if it helps.
    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    If issue persist, I suggest you to try method 2.

    Didn't work says no issues ..



    Method 2: Reset the Microsoft Edge


    I would suggest you to Reset the Microsoft Edge and see if it helps.
    Note: Resetting the Microsoft edge will remove your bookmarks and History.
    Follow the instruction provided below and check.
    a. Navigate to the following location:

    C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe b. Delete everything in this folder.
    c. Now press Windows key and type Windows Powershell in search box.
    d. Right click on Windows Powershell and select Run as administrator.
    e. Copy and paste the following command.


    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" ĖVerbose}
    Disclaimer: The Reset Edge Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Edge Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Edge Settings feature. Resetting Edge isn't reversible, and all previous settings are lost after reset.


    To back up favorites in the edge follow the steps below:

    1. Open File Explorer, copy and paste the folder location below in the address bar, and press Enter.
    %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default

    2. Copy the Favorites folder to a place where you like to save your backup.

    Did that also & still same no dice!


    Attached Thumbnails Attached Thumbnails Edge Start.jpg   Edge Error.jpg  
      My ComputerSystem Spec

 


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