Earlier this year we introduced a new Outl*ook*.*com that will help you collaborate with others, focus on what matters, and get more done. The new Outlo*ok*.*com delivers an exciting set of new experiences across web, phone, and desktop, and we’re eager for you to start using it.
It appears that you are currently using Windows Live Mail 2012 to connect to your Out*look*.*com account. Windows Live Mail 2012 does not support the synchronization technologies used by the new Outl*ook*.*com. When account upgrades begin at the end of June, you will no longer be able to receive email sent to your Out*look*.*com account in Windows Live Mail 2012. Rest assured, you can always access your email by logging into Out*look*.*com from any web browser, and you will continue to have access to all your data that is currently in Windows Live Mail 2012.
If you currently use Windows Live Mail 2012, we recommend that you switch to the Mail app in Windows to*day. The Mail app is built in to Windows 8/8.1 and Windows 10, and has a more modern design. To begin using it, simply launch the app and add your Out*look*.*com account.
If you are using Windows 7, you can upgrade to a newer version of Windows to enjoy the Mail app and the other benefits. If you do not wish to upgrade, you can access your account via a web browser, or, you can take advantage of a free one-year subscription of Office 365 Personal, and use Outl*ook 2016 to connect to your account.* This Off*ice 365 subscription also includes other productivity applications such as Word, PowerPoint and Excel. It works on Windows 7, Windows 8/8.1, and Windows 10.
Please take action before Ju*ne 30th, 2016, which is when we’ll begin upgrading accounts that currently use Windows Live Mail 2012. If you have more questions, please find answers to common FAQs in this help article, or you can contact Microsoft support.
We recognize that changes like this can be difficult, and apologize for any inconvenience this causes you. We hope that you’ll enjoy the benefits of moving to the new Outl*ook*.*com.