1.    26 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 3
    Windows 10

    Hyperlink to Website Doesn't Work


    I am receiving numerous messages that "There's a problem with this Website's certificate" for sites I know are good and that I visited frequently when I had Windows 7 and IE (just a couple of weeks, ago). When I seek to go to the website by clicking on the hyperlink that says "Continue to this website (not recommended)," nothing happens. The hyperlink appears that it should work, but it doesn't. Are there any simple (I am far from a techie) ways to deal with this problem? It is extremely annoying to have to try to reach the sites on Firefox. Thanks for any help you can offer.
      My ComputerSystem Spec
  2.    26 Apr 2016 #2
    Join Date : Feb 2014
    Posts : 487

    What's an example website that it's happening on?

    I assume this is in IE as you mentioned that was what you were using on Windows 7. If you have 'Certificate Error' with a red shield in the Internet Explorer address bar, then you will be able to view the certificate. So in that case, click on it and go to 'View Certificate', then post screenshots of the 'General' and 'Certification Path' tabs.

    Click image for larger version. 

Name:	Certs.png 
Views:	2 
Size:	22.9 KB 
ID:	76894


    However, if you say that when clicking on "Continue to this web page (not recommended)" it won't let you continue, then I doubt you'll be able to view the certificate. In that scenario, in their infinite wisdom Microsoft decided that they wouldn't make it possible to view the actual certificate that the browser says there's a problem with (and MS Edge is even worse as you can't view the certificate even when there isn't a problem with it), which makes it pretty much a guessing game as to what the problem with the certificate is.

    Sometimes certificate errors are due to incorrect PC date/time or third-party software performing man-in-the-middle interception on secure connections. So I guess you could start with is your PC date/time correct? Do you have any third-party security software installed that maybe intercepting your HTTPS web traffic?
      My ComputerSystem Spec
  3.    26 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by ARC1020 View Post
    What's an example website that it's happening on?

    I assume this is in IE as you mentioned that was what you were using on Windows 7. If you have 'Certificate Error' with a red shield in the Internet Explorer address bar, then you will be able to view the certificate. So in that case, click on it and go to 'View Certificate', then post screenshots of the 'General' and 'Certification Path' tabs.

    Click image for larger version. 

Name:	Certs.png 
Views:	2 
Size:	22.9 KB 
ID:	76894


    However, if you say that when clicking on "Continue to this web page (not recommended)" it won't let you continue, then I doubt you'll be able to view the certificate. In that scenario, in their infinite wisdom Microsoft decided that they wouldn't make it possible to view the actual certificate that the browser says there's a problem with (and MS Edge is even worse as you can't view the certificate even when there isn't a problem with it), which makes it pretty much a guessing game as to what the problem with the certificate is.

    Sometimes certificate errors are due to incorrect PC date/time or third-party software performing man-in-the-middle interception on secure connections. So I guess you could start with is your PC date/time correct? Do you have any third-party security software installed that maybe intercepting your HTTPS web traffic?
    My problem is with EDGE. It wasn't a problem before when I had IE. My date and time are correct. I'll see if I can temporarily disable my security software to see if that helps. Would appreciate anyone else's thoughts, as well.
      My ComputerSystem Spec
  4.    26 Apr 2016 #4
    Join Date : Apr 2015
    Posts : 12,982
    W10Prox64

    Quote Originally Posted by ABR1861 View Post
    My problem is with EDGE. It wasn't a problem before when I had IE. My date and time are correct. I'll see if I can temporarily disable my security software to see if that helps. Would appreciate anyone else's thoughts, as well.
    I agree that the date/time settings can affect this. Even if it's correct, sometimes toggling/changing it and then putting it back seems to help. Also, you still have IE in Windows 10; you could try and see if the link works in it. If so, you could set your program defaults for HTTPS traffic to use IE (or Firefox, for that matter) automatically.

    Type iexplore.exe in the search box to open IE.

    To change default programs, see here:
    Default Apps - Choose in Windows 10 - Windows 10 Forums

    It shows how to change default apps by protocol in the video starting at about 2:27.
      My ComputerSystem Spec
  5.    29 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 1
    Windows 10

    If you Google around you will find that this is a big problem for a huge number of people. The most common cause is a bad system time setting on your computer. However, this is not the only cause. In my case, after confirming that my system clock was fine, I finally tracked down the problem to my Avast antivirus software. If you have this problem, and are running Avast:

    1. Go to the Avast settings,.
    2. Navigate to "Active protection"
    3. Click "Customize" under "Web Shield".
    4. Uncheck "Enable HTTPS scanning".
    5. Save your changes.

    Good luck.
      My ComputerSystem Spec
  6.    29 Apr 2016 #6
    Join Date : Apr 2015
    Posts : 12,982
    W10Prox64

    Quote Originally Posted by bfrederi View Post
    If you Google around you will find that this is a big problem for a huge number of people. The most common cause is a bad system time setting on your computer. However, this is not the only cause. In my case, after confirming that my system clock was fine, I finally tracked down the problem to my Avast antivirus software. If you have this problem, and are running Avast:

    1. Go to the Avast settings,.
    2. Navigate to "Active protection"
    3. Click "Customize" under "Web Shield".
    4. Uncheck "Enable HTTPS scanning".
    5. Save your changes.

    Good luck.
    Interesting...although it leaves your HTTPS traffic vulnerable.
      My ComputerSystem Spec
  7.    29 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by bfrederi View Post
    If you Google around you will find that this is a big problem for a huge number of people. The most common cause is a bad system time setting on your computer. However, this is not the only cause. In my case, after confirming that my system clock was fine, I finally tracked down the problem to my Avast antivirus software. If you have this problem, and are running Avast:

    1. Go to the Avast settings,.
    2. Navigate to "Active protection"
    3. Click "Customize" under "Web Shield".
    4. Uncheck "Enable HTTPS scanning".
    5. Save your changes.

    Good luck.
    This worked great! Also, fixed the problem in IE. Thanks for the help.
      My ComputerSystem Spec

 


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