Windows 10: Stop unsolicited emails from Microsoft Solved


  1. Posts : 234
    64-bit Windows 10 Home ver.1607
       25 Apr 2016 #1

    Stop unsolicited emails from Microsoft


    I'm getting unsolicited emails from Microsoft about Windows 10. I see no option in the email or in my MS account to unsubscribe. There are no subscriptions in my Communications Centre to unsubscribe to, either. How do I get Microsoft to stop sending me these kinds of messages? A snippet of one is attached. Thanks.
    Attached Thumbnails Attached Thumbnails email.png  
      My ComputerSystem Spec

  2.    25 Apr 2016 #2

    Go to Outlook.com and click on your account name in the top right. Then Account Settings > Security & Privacy > Account Marketing Preferences. Untick 'Send me promotional offers from Microsoft. You can unsubscribe at any time'.
      My ComputerSystem Spec


  3. Posts : 234
    64-bit Windows 10 Home ver.1607
    Thread Starter
       25 Apr 2016 #3

    Go to Outlook.com and click on your account name in the top right. Then Account Settings > Security & Privacy > Account Marketing Preferences. Untick 'Send me promotional offers from Microsoft. You can unsubscribe at any time'.
    Thanks. It was unchecked when I arrived on that page.
      My ComputerSystem Spec

  4.    25 Apr 2016 #4

    And the other one? Account Settings > Security & Privacy > More Marketing Preferences > Manage Communications > My Contact Preferences / My Newsletter Subscriptions

    I've never had a situation where Microsoft doesn't respect the Marketing Preferences, so if they're all unchecked, are they actually legitimate emails coming from Microsoft and not a phishing attempt?
      My ComputerSystem Spec

  5.    25 Apr 2016 #5

    These are not "Marketing" materials in the traditional sense, so they are not considered "unsolicited". You signed up for a service and/or product and these emails are intended to help you transition to that product. That's why there is no "unsubscribe" because this is not a mailing list that will continue past the initial "Here's how to use this product" emails.
      My ComputerSystem Spec


 

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