Internet Icon Will Not Open

  1. Posts : 1
    Windows 10

    Internet Icon Will Not Open

    Hi- I am a total novice when it comes to computers, so I apologize for the less than technical language used for this question. When went to use my laptop this morning, I was not able to open one of my internet browsers. Chrome worked fine, but Firefox did not. I clicked on it, like normal, and it showed up in my tool bar. Unfortunately, it did not fully open on my screen. When I hover the mouse over the Firefox icon on the toolbar, I can see it, but I couldn't get it to maximize on my screen. It is stuck in my tool bar. How can I get it to maximize? I appreciate any help you are able to give. Thanks!
      My Computer

  2. dalchina's Avatar
    Posts : 33,757
    Win 10 Pro (1903) (2nd PC is 21H2)

    Hi, try starting Firefox in its Safe Mode (no add-ons)

    • Press Windows key + R,
    • Enter "firefox -safe-mode" in the Run box.
    • Select Continue in Safe Mode.

    If that doesn't help, try reinstalling Firefox. (Download, install).

    Else uninstall, reinstall.
      My Computers


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