1.    31 Mar 2016 #1
    Join Date : Oct 2014
    Posts : 143
    Windows 10 1607

    Edge can't view anything on internet, IE still can.


    A strange thing just started happening on my PC.

    All of a sudden Edge will not access any web page or address. Even my router at 192.168.1.1. I can use Edge to open documents, though.

    Whereas Internet Explorer works fine.

    I tried uninstalling and reinstalling it, as per the tutorial on this site.


    On my Windows tablet, Edge is still working.

    How can I fix this, please??
      My ComputerSystem Spec
  2.    31 Mar 2016 #2
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Just a suggestion :

    Do a system restore. Pick a date when you had no issue with Edge as your restore point.
    System Restore Windows 10
      My ComputerSystem Spec
  3.    31 Mar 2016 #3
    Join Date : Oct 2014
    Posts : 143
    Windows 10 1607
    Thread Starter

    I am leaning towards 'reset this PC' as a solution to things like this.

    sfc /scannow found some corrupt files but couldn't fix them.
      My ComputerSystem Spec
  4.    31 Mar 2016 #4
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by markweatherill View Post
    I am leaning towards 'reset this PC' as a solution to things like this.

    sfc /scannow found some corrupt files but couldn't fix them.
    RE : Reset
    1.Reset option will allow you to keep you personal files only.
    You will have to reinstall all the 3rd party programs you had.
    2. There were reports that Reset actually messed up the system. I would think twice before doing it.
    3. I would run the Repair Install instead.
    Repair Install Windows 10 with an In-place Upgrade

    RE: sfc /scannow found some corrupt files but couldn't fix them
    Use this method:
    In the same Command Prompt (Admin) window, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.

    If you receive an error message " Source files could not be found", post back.
    It can be fixed.
      My ComputerSystem Spec
  5.    31 Mar 2016 #5
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Why don't you try a system restore first ?
    It won't hurt doing it.
    If it does not help, then use the method I gave you in post #4.
      My ComputerSystem Spec
  6.    01 Apr 2016 #6
    Join Date : Oct 2014
    Posts : 143
    Windows 10 1607
    Thread Starter

    Quote Originally Posted by davidhk View Post

    If you receive an error message " Source files could not be found", post back.
    It can be fixed.

    Ah! I tried the DISM command and that is exactly the message I got. If that can be fixed without doing a Repair Install, I'd be happy...

    (As for System Restore, I have that turned off)
      My ComputerSystem Spec
  7.    01 Apr 2016 #7
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by markweatherill View Post
    Ah! I tried the DISM command and that is exactly the message I got. If that can be fixed without doing a Repair Install, I'd be happy...

    (As for System Restore, I have that turned off)

    WHY did you turn off system restore ?
    It is a very helpful tool to fix many problems.

    As to "Source files could not be found".......................

    ***** Your profile says "8.1". I would assume you have since upgraded to Windows 10. If you are still on Win 8.1, disregard what is posted below. It will not be applicable to you.*****

    Use the Tech Bench link below and download your version of Win 10 ISO file.
    https://www.microsoft.com/en-us/soft...load/techbench

    Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.
    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.
      My ComputerSystem Spec
  8.    01 Apr 2016 #8
    Join Date : Oct 2014
    Posts : 143
    Windows 10 1607
    Thread Starter

    Many thanks! I'll try this when I get home.

    EDIT:
    I downloaded the iso image for Windows 10 and used the DISM command as instructed.

    It started, but it failed at 20% with 'error 1728' - 'The remote procedure call failed'.

    Last edited by markweatherill; 01 Apr 2016 at 09:27.
      My ComputerSystem Spec
  9.    04 Apr 2016 #9
    Join Date : Oct 2014
    Posts : 143
    Windows 10 1607
    Thread Starter

    Update:

    I've now done an 'in-place upgrade' install of Windows 10, opting to keep my files and settings. Using the iso I downloaded from Techbench.

    However, after that, Edge didn't work.

    sfc /scannow reported that it found corrupt files (!) and was able to repair them... but after this, Edge still wasn't working.


    EDIT:
    I did a complete fresh install of Windows 10, including formatting the drive.
    At last, Microsoft Edge is working again.
    Last edited by markweatherill; 05 Apr 2016 at 01:33.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
What triggers Edge Reader View?
We run 2 web stores based on Foundation, and both are responsive. I would like to also code it so the Edge Reader View would work properly. Currently our product listing pages in Reader View do not show anything but the Product title. The product...
Browsers and Email
How Can You View The SSL/TLS Certificate in Microsoft Edge
In Internet Explorer you could click on the HTTPS padlock in the address bar and click 'View Certificates', or right-click on the webpage and go to Properties > Certificates. How can you view the SSL/TLS Certificate in Microsoft Edge, without...
Browsers and Email
Edge and Task View
It seems that if you have Edge open on one desktop, and then try to open a separate instance on a separate task view desktop, then OS just pops you back to the Desktop where Edge is already running rather than opening up a new instance of Edge. ...
Browsers and Email
Windows edge reading view
Can you set reading view as a default in windows edge? Don
Browsers and Email
Browsers & Email View Microsoft Edge Downloads in Windows 10
How to View Downloads in Microsoft Edge in Windows 10 Microsoft Edge is a new web browser that is available across the Windows 10 device family. It is designed for Windows 10 to be faster, safer, and compatible with the modern Web. This...
Tutorials
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:49.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums