1.    19 Mar 2016 #1
    Join Date : Aug 2015
    Posts : 128
    Win 10

    Hmmm...cant reach this page


    I have had this issue so much more often the past week with Edge than my entire time using Windows 10. Is anyone else seeing a increase in this? I cant tell if its a wifi problem (all my other devices using wifi are fine) or a problem caused by a recent update or what, but its so aggravating.

    Any tricks or suggestions before I just ditch the Edge browser and rely only on Chrome?
      My ComputerSystem Spec
  2.    19 Mar 2016 #2
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Well after installing Chrome I am also having internet problems. So it's not the Edge browser. Must be a driver. Can someone point me in the right direction to see if my drivers are up to date?
      My ComputerSystem Spec
  3.    20 Mar 2016 #3
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Just to add some extra steps I took to try to troubleshoot:

    1) I deleted my intel(r) Centrino(r) wireless n135 network adapter and restarted my computer in hopes it would give me the latest software on the restart but it didn't. Also the same for the Realtex pcie gbe family controller adapter and disabled the 2 Bluetooth adapters, but still having internet dropout issues.

    2) I turned off the internet monitoring service in my Kaspersky anti virus program (hoping maybe it was killing my internet) but again that didn't work either.

    3) I turned off my firewall but didn't help.
    Last edited by BRKING; 20 Mar 2016 at 02:07.
      My ComputerSystem Spec
  4.    20 Mar 2016 #4
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    If you care to experiment.................
    Uninstall your Kaspersky. ( You can always reinstall it if you want to ).
    Enable Windows Defender if it has been turned off by Kaspersky.
    See if the issue still persists.
      My ComputerSystem Spec
  5.    20 Mar 2016 #5
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    If you care to experiment.................
    Uninstall your Kaspersky. ( You can always reinstall it if you want to ).
    Enable Windows Defender if it has been turned off by Kaspersky.
    See if the issue still persists.
    I disabled the firewall and still had issues. I uninstalled Kaspersky and still having issues. Any other suggestions?
      My ComputerSystem Spec
  6.    20 Mar 2016 #6
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    Suggestion only :

    Go to App apps > Windows Accessories > pin Internet Explorer to either Start or Taskbar.
    Set IE11 as your default browser. ( By default, Edge is the default).
    See if IE11 also have the same problem.
    Please post back the result.
      My ComputerSystem Spec
  7.    20 Mar 2016 #7
    Join Date : Jul 2015
    Posts : 12
    windows 10

    how about turning off wifi sense
      My ComputerSystem Spec
  8.    20 Mar 2016 #8
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Quote Originally Posted by maxr187 View Post
    how about turning off wifi sense
    I turned this setting off (never knew it was there) and restarted my computer and haven't had any drops yet. So Ill try this. If it stays up ill go back and reinstall Kaspersky.

    davidhk: I didn't get a chance to test out IE but if the drops come back I will try that. Thanks for the help
      My ComputerSystem Spec
  9.    20 Mar 2016 #9
    Join Date : Jul 2015
    Posts : 12
    windows 10

    Quote Originally Posted by BRKING View Post
    I turned this setting off (never knew it was there) and restarted my computer and haven't had any drops yet. So Ill try this. If it stays up ill go back and reinstall Kaspersky.

    davidhk: I didn't get a chance to test out IE but if the drops come back I will try that. Thanks for the help
    Glad I could help
      My ComputerSystem Spec
  10.    21 Mar 2016 #10
    Join Date : Jul 2015
    Posts : 436
    Windows 10 Pro 64-bit
      My ComputerSystem Spec

 


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