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  1.    16 Mar 2016 #1
    Join Date : Oct 2015
    Posts : 82
    Windows 10 x64

    Empty PDF in Microsoft Edge


    All of a sudden, when I open some (not all) PDFs they have blank contents in Edge.
    No viewer like Acrobat or PDFXChange installed.
    No viruses and SFC /scannow is all right.

    I don't think it's browser related but a more generic PDF format filter (?) corruption in my registry or DLL registration. On other PCs with Windows 10 x64 I can see the contents with Edge.

    Someone can help providing a registry fix?

    Windows 10 x64 10586.164

    Here is an online PDF example that looks empty on this PC (when loaded as default through Edge):
    https://manuals.info.apple.com/MANUA...user_guide.pdf
    This one opens correctly in Edge instead:
    https://eaassets-a.akamaihd.net/eahe...s_PC_en_US.pdf

    P.S.
    Please, don't suggest me to install Acrobat, PDFXChange, Sumatra, FoxIt, NitroPDF or other tools as a workaround. I need to fix Windows default PDF filter.
    Last edited by hexaae; 13 Sep 2017 at 03:51. Reason: Reader works fine
      My ComputerSystem Spec
  2.    17 Mar 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,051
    Win 10 Pro (1703)

    Hi, not one I've come across, and I can't readily find a related thread.

    So here's something you may find worth trying, and certainly should be aware of. I've used it a couple of times successfully.

    An In-place upgrade repair install will fix many things, but not those where the settings are not changed by the procedure.

    For this you need an installation medium with the same build as you have installed.
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    This will refresh Windows, after the manner of a Windows installation.
    - all/most associations will be unchanged
    - all your programs will be left installed
    - you will lose any custom fonts
    - you will lose any customised system icons
    - you may need to re-establish your Wi-Fi connection
    - you will need to redo Windows updates subsequent to the build you have used for the repair install
    - Windows.old will be created
    - system restore will be turned off- you should turn it on again and I recommend you manually schedule a daily restore point.
    - you will need to redo any language downloads (other than the display language)

    This is one of the better features of Win10: as each major build comes out, that's your updated reference build, and as updates are mostly cumulative, there will be few to do.

    Recommendation:
    Before you perform this major repair procedure, do create a disk image.

    Please consider using disk imaging regularly. It's a brilliant way to
    - preserve your system (and your sanity)
    - back up your data
    - restore your system to a previously working state in a relatively short time

    Recommended: Macrium Reflect or Aomei Backupper (free) + their boot disk/device + large enough external storage medium.
      My ComputerSystem Spec
  3.    17 Mar 2016 #3
    Join Date : Oct 2015
    Posts : 82
    Windows 10 x64
    Thread Starter

    Yes, thank you, I knew that solution too but I'll wait and see if some other user has found a less invasive fix for it, or maybe I'll be able to sort it out by myself (in this case I will post solution here of course to help other users).
    Everything else is perfect, it's just PDF view that got corrupt in some way (and in the meanwhile I can use other PDF viewers)...
      My ComputerSystem Spec
  4.    17 Mar 2016 #4
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    Quote Originally Posted by hexaae View Post
    Please, don't suggest me to install Acrobat, PDFXChange, Sumatra, FoxIt, NitroPDF or other tools as a workaround. I need to fix Windows default PDF filter.
    But what if that's the solution? Both of the options you are using are less than optimal.
      My ComputerSystem Spec
  5.    17 Mar 2016 #5
    Join Date : Oct 2015
    Posts : 82
    Windows 10 x64
    Thread Starter

    I tried also Default File Type Associations - Restore in Windows 10 - Windows 10 Forums (PDF File Type or Protocol) but nothing changed, still empty page view with some PDFs only...
      My ComputerSystem Spec
  6.    23 Apr 2016 #6
    Join Date : Oct 2015
    Posts : 82
    Windows 10 x64
    Thread Starter

    WOW, I didn't do absolutely NOTHING (didn't change anything in Edge and didn't uninstall a single program), but all of a sudden today all PDFs are displayed correctly again, including tests from first msg.
    Magical Windows auto-repair features or updates fixed the issue by itself?
    It's not the first time I see something like this on Windows... I've learned sometimes it's better to ignore small issues and just wait. No need for paranoid formats or restore points attempts...
      My ComputerSystem Spec
  7.    23 Apr 2016 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,051
    Win 10 Pro (1703)

    Mm, guess you've benefited - like several others- from MS's cognitive built-in self-repair routine.
    (If only!)

    But disk images remain the essential backstop.
      My ComputerSystem Spec
  8.    23 Apr 2017 #8
    Join Date : Oct 2015
    Posts : 82
    Windows 10 x64
    Thread Starter

    Aaaargh!
    It happened again after a pair of BSODs with the new Windows 10 CU 15063.138... let's see how much will it take to auto-solve by itself again
      My ComputerSystem Spec
  9.    02 Jul 2017 #9
    Join Date : Oct 2015
    Posts : 82
    Windows 10 x64
    Thread Starter

    If I save https://manuals.info.apple.com/MANUA...user_guide.pdf locally in DOWNLOAD dir and open it with Edge, it will be fine...
    Ideas why is blank only from a network connection?

    EDIT: from local storage only some PDF open correctly. Some others are still empty.
    Last edited by hexaae; 13 Sep 2017 at 03:54.
      My ComputerSystem Spec
  10.    02 Jul 2017 #10
    Join Date : Aug 2015
    Posts : 577
    Win10 & Win7

    Although I cannot give you the exact reason it probably is caused by one of the security settings, possibly in Edge. I wish I could tell you which one I don't know.
      My ComputerSystem Spec

 
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