1.    24 Feb 2016 #1
    Join Date : Nov 2015
    Posts : 23
    Windows 10 Home

    Edge Browser - cannot print to pdf file


    I cannot use the Microsoft print to pdf feature on my Lenovo laptop from the Windows 10 Home Edge browser. The print screen shows a blank preview. Print to pdf does work on the laptop from any other app such as Word, OneNote, etc.

    I can print to pdf from Edge on my desktop running the same version of Windows 10 and Edge.

    I have completely uninstalled the print to pdf feature on the laptop, all the way to uninstalling the print server drivers and disabling the feature in the Windows 10 installation. And then enabling and reinstalling it. I still cannot print to a pdf file from Edge on the laptop. It is not a print problem, as this feature does work on all other apps/programs.

    Just wondering if this has been reported as an issue on certain hardware? Thanks for any replies!
      My ComputerSystem Spec
  2.    24 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    No guarantees. It is possible your Edge program in your laptop has been damaged.
    Perhaps a reinstall and re-register of Edge can solve the problem.
    https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputerSystem Spec
  3.    24 Feb 2016 #3
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    I use Edge all the time and I can print ok
    Check to make sure you have
    Microsoft Print to PDF
    How you check is
    Right click Start Button
    Scroll to
    Program and Features
    Then Scroll to
    Turn Windows Features On or Off
    Then when Menu comes up
    Scroll down to
    Microsoft Print to PDF
    Make sure it is ticked
      My ComputerSystem Spec
  4.    24 Feb 2016 #4
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by davidhk View Post
    No guarantees. It is possible your Edge program in your laptop has been damaged.
    Perhaps a reinstall and re-register of Edge can solve the problem.
    https://www.tenforums.com/tutorials/2...dows-10-a.html
    If above method does not work, and assuming the problem is your Edge in your laptop, my suggestion to you is to post the question to this forum................
    Microsoft Community forums
    http://answers.microsoft.com/en-us/w...dows_10-msedge

    Experts in that forum using Edge might be able to help, providing the problem is Edge.
      My ComputerSystem Spec
  5.    24 Feb 2016 #5
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    Quote Originally Posted by zaqxsw View Post
    I cannot use the Microsoft print to pdf feature on my Lenovo laptop from the Windows 10 Home Edge browser. The print screen shows a blank preview. Print to pdf does work on the laptop from any other app such as Word, OneNote, etc.

    I can print to pdf from Edge on my desktop running the same version of Windows 10 and Edge.

    I have completely uninstalled the print to pdf feature on the laptop, all the way to uninstalling the print server drivers and disabling the feature in the Windows 10 installation. And then enabling and reinstalling it. I still cannot print to a pdf file from Edge on the laptop. It is not a print problem, as this feature does work on all other apps/programs.

    Just wondering if this has been reported as an issue on certain hardware? Thanks for any replies!
    You use adobe PDF instead of microsoft
    http://answers.microsoft.com/en-us/w...2-fdf398590ad6
      My ComputerSystem Spec
  6.    24 Feb 2016 #6
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    zaqxsw,
    Please post back the result one way or the other.
    Thank you.
      My ComputerSystem Spec
  7.    24 Feb 2016 #7
    Join Date : Nov 2015
    Posts : 23
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by davidhk View Post
    No guarantees. It is possible your Edge program in your laptop has been damaged.
    Perhaps a reinstall and re-register of Edge can solve the problem.
    https://www.tenforums.com/tutorials/2...dows-10-a.html
    Thanks for all of the replies.

    davidhk, I tried this with no luck. I did get a bit of a "wait" animated logo on the preview page before it went blank. On my desktop, it would have shown the print preview.
      My ComputerSystem Spec
  8.    24 Feb 2016 #8
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by zaqxsw View Post
    Thanks for all of the replies.

    davidhk, I tried this with no luck. I did get a bit of a "wait" animated logo on the preview page before it went blank. On my desktop, it would have shown the print preview.
    I have no more good ideas.
    The only suggestion I have already given to you is try asking in Microsoft Community, Edge forum.
    http://answers.microsoft.com/en-us/w...-msedge?auth=1

    You might want to hang around a bit longer.
    Someone might come along to help.
      My ComputerSystem Spec
  9.    13 Mar 2016 #9
    Join Date : Nov 2015
    Posts : 23
    Windows 10 Home
    Thread Starter

    Just an update. I can now print to .pdf through Edge on my laptop using the Microsoft print to pdf feature . The only explanation I can come with is that the following update fixed this issue:

    Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3140768). Installed 3/8/16.

    Thanks for the replies!
    Last edited by zaqxsw; 13 Mar 2016 at 16:37.
      My ComputerSystem Spec

 


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