1.    22 Feb 2016 #1
    Join Date : Jun 2015
    UK
    Posts : 2,158
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Outlook 2010 Not Synchronising New Details with MS People Live Account


    I have Outlook 2010 on two PCs and use the Hotmail Connector to synchronise my contacts with my Microsoft Account (people.live.com).

    I can create/delete contacts on any PC and at the web page at people.live.com and these will synchronise across all accounts. However, if I change details of an existing contact on the PC e.g. change the phone number) then this is not synchronised. If I change the details on the web page at people.live.com then the PCs do get updated. Has anyone any advise how to troubleshoot this problem to ensure that changes to contact details in Outlook 2010 are synchronised correctly across all accounts?
      My ComputersSystem Spec
  2.    22 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 4,878
    windows 10 Home threshold2

    I think it is a matter of how quickly, or how slowly in this case, the system recognizes the change.

    Suggestion only.
    After making the change as you described, give it a few hours then check if the change has been synchronised.
      My ComputerSystem Spec
  3.    22 Feb 2016 #3
    Join Date : Jun 2015
    UK
    Posts : 2,158
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    Thanks. I assumed selecting Send & Receive All in Outlook 2010 would synchronise the details since a new contact is synchronised as soon as this update is run.
      My ComputersSystem Spec
  4.    26 Feb 2016 #4
    Join Date : Feb 2016
    Posts : 1
    Windows 7

    Quote Originally Posted by davidhk View Post
    I think it is a matter of how quickly, or how slowly in this case, the system recognizes the change.

    Suggestion only.
    After making the change as you described, give it a few hours then check if the change has been synchronised.
    Why would we have to wait hours for sync
      My ComputerSystem Spec

 


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