Windows 10 Mail app wont access my mail and wont let me delete account

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  1. BRKING
    Posts : 130
    Win 10
       New #1

    Windows 10 Mail app wont access my mail and wont let me delete account


    So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app wont let me log in, wont let me delete the account (it says "something went wrong" and wont sync with my account. So what in the world can I do to fix this?
      My Computer
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  3. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #2

    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
      My Computer
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  4. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #3

    Mail app version you need to bring you up to date is
    17.6568.19901.0
    To find if you have latest version go to Mail
    Click Settings
    Then Scroll down to
    About
    That is where you will find it
      My Computer
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  6. BRKING
    Posts : 130
    Win 10
    Thread Starter
       New #4

    hTconeM9user said:
    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
    I am updating now.

    So let me get this straight, inorder to know there is a update, I have to go to the windows store and click on the mail app just to see if there is a new version??
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  7. BRKING
    Posts : 130
    Win 10
    Thread Starter
       New #5

    hTconeM9user said:
    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
    Didn't work. Still unable to access mail because it says my account needs attention. Also cant delete the account. Nor I cant seem to find a option to uninstall it.
      My Computer
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  8. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #6

    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
      My Computer
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  9. davidhk
    Posts : 5,457
    windows 10 Pro ver 22H2 build 19045.4355
       New #7

    BRKING said:
    Still unable to access mail because it says my account needs attention.
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
      My Computer
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  10. BRKING
    Posts : 130
    Win 10
    Thread Starter
       New #8

    hTconeM9user said:
    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
    I updated but it doesn't show that number as the current version
      My Computer
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  12. BRKING
    Posts : 130
    Win 10
    Thread Starter
       New #9

    davidhk said:
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
    Nope
      My Computer
    Quote Quote

  13. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #10

    BRKING said:
    I updated but it doesn't show that number as the current version
    What number does it show
    As that is the latest version installed
    10/02/16
      My Computer
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