Page 1 of 2 12 LastLast
  1.    09 Feb 2016 #1
    Join Date : Aug 2015
    Posts : 128
    Win 10

    Windows 10 Mail app wont access my mail and wont let me delete account


    So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app wont let me log in, wont let me delete the account (it says "something went wrong" and wont sync with my account. So what in the world can I do to fix this?
      My ComputerSystem Spec
  2.    10 Feb 2016 #2
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
      My ComputerSystem Spec
  3.    10 Feb 2016 #3
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    Mail app version you need to bring you up to date is
    17.6568.19901.0
    To find if you have latest version go to Mail
    Click Settings
    Then Scroll down to
    About
    That is where you will find it
      My ComputerSystem Spec
  4.    10 Feb 2016 #4
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
    I am updating now.

    So let me get this straight, inorder to know there is a update, I have to go to the windows store and click on the mail app just to see if there is a new version??
      My ComputerSystem Spec
  5.    10 Feb 2016 #5
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
    Didn't work. Still unable to access mail because it says my account needs attention. Also cant delete the account. Nor I cant seem to find a option to uninstall it.
      My ComputerSystem Spec
  6.    10 Feb 2016 #6
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
      My ComputerSystem Spec
  7.    10 Feb 2016 #7
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by BRKING View Post
    Still unable to access mail because it says my account needs attention.
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
      My ComputerSystem Spec
  8.    10 Feb 2016 #8
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
    I updated but it doesn't show that number as the current version
      My ComputerSystem Spec
  9.    10 Feb 2016 #9
    Join Date : Aug 2015
    Posts : 128
    Win 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
    Nope
      My ComputerSystem Spec
  10.    10 Feb 2016 #10
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    Quote Originally Posted by BRKING View Post
    I updated but it doesn't show that number as the current version
    What number does it show
    As that is the latest version installed
    10/02/16
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Browsers & Email Add or Delete Account in Windows 10 Mail app
How to Add or Delete Accounts in Mail app in Windows 10 Windows 10 comes with a new Mail app. The new Mail app brings improved performance and a familiar three-pane email UI, with a toggle to quickly move between your email and calendar. Mail...
Tutorials
Solved Can't Delete Account From Windows 10 Mail
Hi, I added an account to the mail app in windows 10 and there is no way to remove it only to add more. To my shock and horror Windows 10 then removed my computer password and nickname and replaced it with my full name and changed my main pc...
Browsers and Email
Solved Outlook 2010, and Windows Mail App wont sync
For the last week or so, my emails are not syning with either Outlook 2010, or the Windows Mail App. I am using Hotmail (yes i know, still?) I got an email from Microsoft, saying something along the lines of "remove and then re-add your account",...
Browsers and Email
Solved Cannot access Yahoo mail unless I delete history IE 11
Hello! I receive many e-mails in my Yahoo account every day since I am subscribed to many threads in this forum. Recently I noticed that I cannot access Yahoo mail. In Yahoo support they suggest deleting the browsing history. I did it and was...
Browsers and Email
windows 10 wont let me access mail
with my current problem of not being able to access the tool bar icons i now discovered that i also cant access my mail. MS told me to take my PC to have repaired?? Geek Squad told me to bring it to them?? Why cant anyone fix what they created. I...
Browsers and Email
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:15.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums