Windows 10: Windows 10 Mail app wont access my mail and wont let me delete account

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  1.    09 Feb 2016 #1

    Windows 10 Mail app wont access my mail and wont let me delete account


    So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app wont let me log in, wont let me delete the account (it says "something went wrong" and wont sync with my account. So what in the world can I do to fix this?
      My ComputerSystem Spec

  2. hTconeM9user's Avatar
    Posts : 2,678
    Windows 10x64 Home Version 1803 (Build 17134) 345
       10 Feb 2016 #2

    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
      My ComputerSystem Spec

  3. hTconeM9user's Avatar
    Posts : 2,678
    Windows 10x64 Home Version 1803 (Build 17134) 345
       10 Feb 2016 #3

    Mail app version you need to bring you up to date is
    17.6568.19901.0
    To find if you have latest version go to Mail
    Click Settings
    Then Scroll down to
    About
    That is where you will find it
      My ComputerSystem Spec

  4.    10 Feb 2016 #4

    hTconeM9user said: View Post
    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
    I am updating now.

    So let me get this straight, inorder to know there is a update, I have to go to the windows store and click on the mail app just to see if there is a new version??
      My ComputerSystem Spec

  5.    10 Feb 2016 #5

    hTconeM9user said: View Post
    There is an update for Mail in the store that will bring you to the latest version.
    Only released late last night early this morning.
    Let us know if that cured your problem if not then follow this link

    Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums
    To see if that will help you
    Didn't work. Still unable to access mail because it says my account needs attention. Also cant delete the account. Nor I cant seem to find a option to uninstall it.
      My ComputerSystem Spec

  6. hTconeM9user's Avatar
    Posts : 2,678
    Windows 10x64 Home Version 1803 (Build 17134) 345
       10 Feb 2016 #6

    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
      My ComputerSystem Spec

  7. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       10 Feb 2016 #7

    BRKING said: View Post
    Still unable to access mail because it says my account needs attention.
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
      My ComputerSystem Spec

  8.    10 Feb 2016 #8

    hTconeM9user said: View Post
    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
    I updated but it doesn't show that number as the current version
      My ComputerSystem Spec

  9.    10 Feb 2016 #9

    davidhk said: View Post
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
    Nope
      My ComputerSystem Spec

  10. hTconeM9user's Avatar
    Posts : 2,678
    Windows 10x64 Home Version 1803 (Build 17134) 345
       10 Feb 2016 #10

    BRKING said: View Post
    I updated but it doesn't show that number as the current version
    What number does it show
    As that is the latest version installed
    10/02/16
      My ComputerSystem Spec


 
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