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  1.    30 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 4
    Windows 10

    Flash videos not working with Edge browser


    This problem has frustrated me to no end. For some reason, flash videos on websites like Gamespot, IGN and Gametrailers will not work with the Edge browser. All I get is a black screen with sound, or most of the time without any sound at all.

    Here are some of the things I've tried already:

    1) Updating video card drivers. I'm running the latest NVidia drivers, version 361.75

    2) Used sfc /scannow and DISM commands. sfc /scannow finds the driver opencl.dll as corrupt, but that's a well known bug. I still can't view any videos regardless of whether I'm using the Microsoft or NVidia version of that .dll.

    3) Reinstall the Edge browser using this video

    4) Checked whether Adobe Flash player was turned on in Edge about a million times

    5) Uninstalled all Windows 10 updates (including flash related ones) and then reinstalled them.

    Nothing has changed after completing all of those steps, and I'm fresh out of ideas
      My ComputerSystem Spec
  2.    31 Jan 2016 #2
    Join Date : Jul 2015
    Posts : 29
    Windows 10 Pro Insider Preview

    Exactly what version of Windows 10 do you have installed?
    Have you tried a browser using a different version of Adobe flash, such as Firefox or Chrome?
    See http://www.adobe.com/software/flash/about/

    A few days ago I allowed the Insider Preview build 14251 to be installed via Windows Update.
    NOW no flash video on my Firefox 44 while Microsoft Edge delivers the video stream.

    You can roll back Windows 10 to previous version via Settings - Update & Recovery - Recovery.
      My ComputerSystem Spec
  3.    31 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Irwin Mainway View Post
    Exactly what version of Windows 10 do you have installed?
    Have you tried a browser using a different version of Adobe flash, such as Firefox or Chrome?
    See http://www.adobe.com/software/flash/about/

    A few days ago I allowed the Insider Preview build 14251 to be installed via Windows Update.
    NOW no flash video on my Firefox 44 while Microsoft Edge delivers the video stream.

    You can roll back Windows 10 to previous version via Settings - Update & Recovery - Recovery.
    Thanks for replying Irwin. I'm using version 1511, and it's a clean install so I can't roll back or anything.

    I have Chrome installed and that works perfectly. I'm thinking about uninstalling Chrome, because I wonder if Chrome's built in flash is messing with Edge..

    When I first did my clean install, Edge worked great so I don't know what caused this particular problem.
      My ComputerSystem Spec
  4.    01 Feb 2016 #4
    Join Date : Feb 2016
    Posts : 2
    Windows 10

    Quote Originally Posted by SuiGeneris83 View Post
    This problem has frustrated me to no end. For some reason, flash videos on websites like Gamespot, IGN and Gametrailers will not work with the Edge browser. All I get is a black screen with sound, or most of the time without any sound at all.

    Here are some of the things I've tried already:

    1) Updating video card drivers. I'm running the latest NVidia drivers, version 361.75

    2) Used sfc /scannow and DISM commands. sfc /scannow finds the driver opencl.dll as corrupt, but that's a well known bug. I still can't view any videos regardless of whether I'm using the Microsoft or NVidia version of that .dll.

    3) Reinstall the Edge browser using this video

    4) Checked whether Adobe Flash player was turned on in Edge about a million times

    5) Uninstalled all Windows 10 updates (including flash related ones) and then reinstalled them.

    Nothing has changed after completing all of those steps, and I'm fresh out of ideas


    try this

    If after updating your video driver you still have the problem. Try turning off video acceleration for Microsoft Edge browser.


    1. Go to Control Panel.

    2. Click on Internet Options.

    3. Click on the Advanced tab.

    4. Under Accelerated Graphics check the box that says "Use software rendering instead of GPU rendering".

    5 restart your computer.
      My ComputerSystem Spec
  5.    01 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 2
    Windows 10

    If after updating your video driver you still have the problem. Try turning off video acceleration for Microsoft Edge browser.


    1. Go to Control Panel.

    2. Click on Internet Options.

    3. Click on the Advanced tab.

    4. Under Accelerated Graphics check the box that says "Use software rendering instead of GPU rendering".

    5 restart your computer.
      My ComputerSystem Spec
  6.    02 Feb 2016 #6
    Join Date : Jan 2016
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by mdooney View Post
    If after updating your video driver you still have the problem. Try turning off video acceleration for Microsoft Edge browser.


    1. Go to Control Panel.

    2. Click on Internet Options.

    3. Click on the Advanced tab.

    4. Under Accelerated Graphics check the box that says "Use software rendering instead of GPU rendering".

    5 restart your computer.
    OK I tried that and still no luck.. But that means it's not a hardware acceleration issue like I originally thought. It must be a problem with the integrated flash player itself, since videos aren't working in software mode.
      My ComputerSystem Spec
  7.    05 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 1
    Windows 10 Preview

    Firefox and Flash


    Quote Originally Posted by Irwin Mainway View Post
    Exactly what version of Windows 10 do you have installed?
    Have you tried a browser using a different version of Adobe flash, such as Firefox or Chrome?
    See http://www.adobe.com/software/flash/about/

    A few days ago I allowed the Insider Preview build 14251 to be installed via Windows Update.
    NOW no flash video on my Firefox 44 while Microsoft Edge delivers the video stream.

    You can roll back Windows 10 to previous version via Settings - Update & Recovery - Recovery.
    Hi Irwin,

    I know this isn't an answer to the posters question, but I had the same Firefox/Flash issue with 14251. I downloaded and installed the 64bit version of Firefox 44 and Flash is working again.
      My ComputerSystem Spec
  8.    06 Feb 2016 #8
    Join Date : Feb 2016
    Letchworth, UK
    Posts : 49
    Windows 10 Home 32-bit

    I think the reason is because Microsoft Edge doesn't support plug-ins like Adobe Flash you have to use their own version, Microsoft Silverlight, using that worked for me, although now I use Google Chrome. Hope I helped!
    Last edited by Josbeph; 06 Feb 2016 at 11:38. Reason: Wrong Spelling
      My ComputerSystem Spec
  9.    06 Feb 2016 #9
    Join Date : Jul 2015
    Posts : 29
    Windows 10 Pro Insider Preview

    Quote Originally Posted by Josbeph View Post
    I think the reason is because Microsoft Edge doesn't support plug-ins like Adobe Flash you have to use their own version, Microsoft Silverlight, using that worked for me, although now I use Google Chrome. Hope I helped!
    In MS Edge - Settings - Advanced Settings you will see: Use Adobe Flash Player - On/Off
      My ComputerSystem Spec
  10.    07 Feb 2016 #10
    Join Date : Feb 2015
    Posts : 86
    7

    Quote Originally Posted by Irwin Mainway View Post
    In MS Edge - Settings - Advanced Settings you will see: Use Adobe Flash Player - On/Off
    Thanks.

    Why is that setting off by default?
    Why can't edge play the videos unless you select that setting to "on"?
      My ComputerSystem Spec

 
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