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  1.    23 Aug 2017 #21
    Join Date : Aug 2015
    Posts : 5
    Windows 10

    Yes, it will come back.I have found no permanent solution.
      My ComputerSystem Spec
  2.    28 Aug 2017 #22
    Join Date : Jul 2015
    Posts : 132
    Windows 8.1 Pro

    I've got the same problem after the last Mail app update that I got through the Windows Store. Is there any fix for this yet?
      My ComputerSystem Spec
  3.    02 Sep 2017 #23
    Join Date : Aug 2015
    Posts : 40
    Windows 10

    Quote Originally Posted by Cliff S View Post
    I've had this, and to fix it, right click the inbox, remove it from Favorites, then open More, right click Inbox, and add to favorites. The phantom should be gone then.
    I'll be darned. That worked!

    Thank you.
      My ComputerSystem Spec
  4.    22 Sep 2017 #24
    Join Date : Sep 2017
    Posts : 4
    Windows 10 Pro


    I have found that if you open one of the messages totally by clicking on the open message in a new window then my phantom messages magically go

    Hope this helps
      My ComputerSystem Spec
  5.    3 Weeks Ago #25
    Join Date : Dec 2015
    Posts : 7
    Windows 10 Home

    None of these work for me.

    I have unlinked and then re-linked the inboxes. I have opened a message in a new window and closed it again. I have removed the inbox from Favourites and then replaced it. All the while opening and closing Mail too.

    The counter on the taskbar icon seems to be resolutely stuck at "1" unread message. It doesn't disappear when I have no unread messages, and it doesn't increase when I have more than 1 message. It stays at "1" even when Mail is closed.

    Has anyone found a proper cure yet?

    ETA: I have turned off "Badges" in the Settings, Personalisation, Taskbar and the notification number 1 has therefore disappeared. I guess that means the correct term for it is a "Badge"
      My ComputerSystem Spec

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