1.    19 Dec 2015 #1
    Join Date : Aug 2015
    Posts : 49
    Windows 10no

    Mail and Calender apps suddenly disappeared


    Hi,

    My mail and calendar apps have just suddenly disappeared. I've tried the uninstall trick using powershell and reinstall but still missing the apps. I've also tried a sfc /scannow but no luck. The Microsoft Store reports the apps as installed.

    Anyone have any ideas. I'm running Windows 10 Pro v1511.

    Thanks
      My ComputerSystem Spec
  2.    20 Dec 2015 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,133
    Win 10 Pro (1703)

    Hi, have you tried clearing the store cache?
    Store Cache - Clear and Reset in Windows 10 - Windows 10 Forums

    And there is also this:
    Run the troubleshooter for Windows apps - Windows Help -

    When you do get this fixed, it would be interesting to know if you've lost any settings or data, and if you've any idea what might have led to the problem.

    Note: always best to use disk imaging so you can restore to a working state easily.
      My ComputerSystem Spec
  3.    20 Dec 2015 #3
    Join Date : Aug 2015
    Posts : 49
    Windows 10no
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, have you tried clearing the store cache?
    Store Cache - Clear and Reset in Windows 10 - Windows 10 Forums

    And there is also this:
    Run the troubleshooter for Windows apps - Windows Help -

    When you do get this fixed, it would be interesting to know if you've lost any settings or data, and if you've any idea what might have led to the problem.

    Note: always best to use disk imaging so you can restore to a working state easily.
    HI,

    I've tried this but no luck.
      My ComputerSystem Spec
  4.    20 Dec 2015 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,133
    Win 10 Pro (1703)

    Ok, last resort before an in place upgrade repair install:
    DISM - Repair Windows 10 Image - Windows 10 Forums
    Option 1, 5:
    Dism /Online /Cleanup-Image /RestoreHealth

    I've never had to use this, so can only offer it as you've already tried SFC /SCANNOW

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
      My ComputerSystem Spec
  5.    21 Dec 2015 #5
    Join Date : Aug 2015
    Posts : 49
    Windows 10no
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Ok, last resort before an in place upgrade repair install:
    DISM - Repair Windows 10 Image - Windows 10 Forums
    Option 1, 5:
    Dism /Online /Cleanup-Image /RestoreHealth

    I've never had to use this, so can only offer it as you've already tried SFC /SCANNOW

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    I've managed to get mail working on new user accounts but not old accounts by doing Dism /Online /Cleanup-Image /RestoreHealth

    Is there anything else I can try before I go ahead and reinstall windows?

    Thanks for you help guys.
      My ComputerSystem Spec
  6.    22 Dec 2015 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,133
    Win 10 Pro (1703)

    A number of people report modern apps (various) e.g. people, store, calculator being corrupted after installing the latest update KB3124200. I would now guess this is what has happened.

    Normal repair options haven't been successful, but an in place upgrade install (which takes you back to the build state of the installation medium) will. Before that, you might try uninstalling KB3124200.
    E.g.
    Windows Calculator Store Not opening and displaying white icon - Windows 10 Forums

    (There is at least 1 longer thread on this since the update came out about the 19th or so).

    - Always take care to make a disk image before making major changes so you can revert to where you were should things go wrong and save yourself a whole load of time and frustration. (Aomei Backupper or Macrium Reflect - both free, former easier, latter more technical).
      My ComputerSystem Spec

 


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