Windows 10: Mail app cannot add new account

  1. tracit99's Avatar
    Posts : 565
    Windows 10 Pro 17763.104
       13 Dec 2015 #1

    Mail app cannot add new account

    I am having trouble adding a new account to the Mail app (first account). I start the Mail app and choose Add Account. I then choose and I add my Microsoft account email information tr***** (asterisks inserted here to protect my identity) and type in my password. It then shows that I am done and that my account was set up successfully. I click Done and the Mail app immediately crashes. I have tried resetting the Store (wsreset). I have checked for updates in the Store and have installed them. I have run the Apps troubleshooter I have signed out of my Microsoft account to a local account and then back to Microsoft account. Mail app still crashing as soon as I click Done after adding account.

    Removed windowscommunicationsapps via Powershell and reinstalled via Store. Clicked on Mail app and now it does not crash, but mail is not synced. Under Settings>Manage Accounts I get System Error. Can't get email is highlighted red.
    Last edited by tracit99; 13 Dec 2015 at 12:40.
      My ComputerSystem Spec


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