1.    13 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 4
    windows 10

    Address Book - Outlook - missing


    my computer was updated early hours this morning, 13 December, but i notice now that my address book in my email Outlook is missing. how do I get it back? .... I presume it must still be there, somewhere!!
      My ComputerSystem Spec
  2.    13 Dec 2015 #2
    Join Date : Jul 2015
    Posts : 267
    Windows 10

    Search your PC for a file called Scanpst.exe and run it. If they are any errors in your outlook PST file, it should fix it.
      My ComputerSystem Spec
  3.    14 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 4
    windows 10
    Thread Starter

    hi Snakeyes.... thanks for your reply.... i ran that file, but did not fix it...... I am running Outlook 2007 ... just tried to add a new email address to my Outlook Icloud contact list, but it will not let me ....... I always put my email address into the Icloud section ..... appreciate any other solutions.... tks
      My ComputerSystem Spec
  4.    14 Dec 2015 #4
    Join Date : Jul 2015
    Posts : 267
    Windows 10

    Sorry to hear that, hopefully the following site might help.
    Issues Syncing Outlook and iCloud Contacts
      My ComputerSystem Spec
  5.    14 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 4
    windows 10
    Thread Starter

    Quote Originally Posted by Snakeyes View Post
    Sorry to hear that, hopefully the following site might help.
    Issues Syncing Outlook and iCloud Contacts
    thanks again Snakeyes...... i had a read thru that article, and did reset my icloud etc..... the following is the error message i get when i try to open my address book in Outlook
    quote... The address list cannot be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. for information on how to remove this folder from the Outlook Address Book, see Microsoft Office Outlook Help. unquote....
    i have a look at the Help option, but nothing there helps.......
      My ComputerSystem Spec
  6.    14 Dec 2015 #6
    Join Date : Jul 2015
    Posts : 267
    Windows 10

    It's been a while since I have worked with Outlook 2007 and I have never worked with iCloud so I am running out of ideas to help. One thing to investigate is if your iCloud username and password have changed or if your outlook is having difficulty connecting with your iCloud account. Check your account and mailbox settings and make sure that Outlook can make the appropriate connections with all your accounts.
    Keep posting as you go. In the meantime I will investigate further.
      My ComputerSystem Spec
  7.    16 Dec 2015 #7
    Join Date : Dec 2015
    Posts : 4
    windows 10
    Thread Starter

    hi Snakeyes..... i have solved my problem..... my contact list now back..... just uninstalled my iCloud app then reinstalled it and my contact list was back....... thanks for your help...... have a nice christmas.....
      My ComputerSystem Spec
  8.    16 Dec 2015 #8
    Join Date : Jul 2015
    Posts : 267
    Windows 10

    Great! Have a very Merry Christmas and a wonderful new year.
      My ComputerSystem Spec

 


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