Windows 10: MS Outlook Solved

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  1.    12 Dec 2015 #1

    MS Outlook


    Hi All,
    After the e-mail from MS telling me to apply the patch to WLM that broke it, I decided to try out MS Outlook. It came with MS office 2013.
    I have 2 E-mail accounts, 1 is with Hotmail.com, and the other is with Gmail.com
    Both are working just fine, with 1 exception:
    When I start outlook, the accounts should update / download new mail, but only my Gmail account will. If I want the Hotmail account to update, I have to click on “work offline” to get it to go online. Apparently the default setting is offline. I looked everywhere I can think of to change the setting to be “online”, but could not find it.
    Anyone know where to change the setting?
    Thanks
    Sven
    PS: I reinstalled WLM and it is working, however I would like outlook to work also
      My ComputerSystem Spec

  2.    13 Dec 2015 #2

    Hotmail on Outlook


    I wonder, did you use the 'Outlook connector' from Microsoft when setting up Outlook for your Hotmail account
    32bit
    64bit
    the version to use depends which version of Outlook your using not on your operating system version.
    It's such a long time since installed this I can't remember the sequence of events, I have a Hotmail account that works just fine in Outlook.

    It's the only thing that springs to mind, i presume you've tried deleting the account and re-adding it.
      My ComputerSystem Spec

  3.    13 Dec 2015 #3

    Hi Pissant,

    I never heard of outlook connector. I set up my Hotmail account the same way I set up my gmail account.
    I will try to delete and re-adding it first, because the program is for office 2010 and does not mention windows 10 either.
    you think it will work on Win10 and office 2013
    Sven
      My ComputerSystem Spec

  4.    13 Dec 2015 #4

    I downloaded the file and tried to run it, but it gives me : you need office 2003 or 2007 or 2010 to run this.
    Also I reinstalled the Hotmail account and got the same problem.
    it tells me I am disconnected when I click on the inbox. I then have to click on "work offline" twice, once to go offline and then to go back online to get my mail on my Hotmail account.
    Any other ideas?
    Thanks
    Sven
      My ComputerSystem Spec


  5. Posts : 3,234
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       13 Dec 2015 #5

    Sven1458 said: View Post
    I downloaded the file and tried to run it, but it gives me : you need office 2003 or 2007 or 2010 to run this.
    Also I reinstalled the Hotmail account and got the same problem.
    it tells me I am disconnected when I click on the inbox. I then have to click on "work offline" twice, once to go offline and then to go back online to get my mail on my Hotmail account.
    Any other ideas?
    Thanks
    Sven
    When looking for info on Connector I found a link to this page:
    Add your Outlook.com account in Outlook for Windows - Outlook
    Don't be put off about the mention of Outlook.com, it's mostly the same as Hotmail.com and Hotmail username and password should work just fine.
      My ComputerSystem Spec

  6.    13 Dec 2015 #6

    Thanks Berton,
    that is exactly how I did it, twice,
    still the same problem

    Sven
      My ComputerSystem Spec

  7.    14 Dec 2015 #7

    The 'Outlook Connector' makes setting up the account very easy indeed, all I have in Outlook Accounts settings is this...

    Click image for larger version. 

Name:	hotmail1.jpg 
Views:	41 
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ID:	53595 one dialogue box to complete.

    I've found this alternative guide, more involved method using a POP account if you'd like to give it a try...

    http://www.setup-outlook.com/outlook2013hotmail.php

    If you would like more help I'll need to know exactly how you setup your Hotmail account and what your current setting are, in order to try and determine what if anything is wrong with the setup.
      My ComputerSystem Spec

  8.    14 Dec 2015 #8

    Thanks for the link.
    I followed the direction and got it to download my mail, but the next time I opened it the same problem was back I have to click on "go offline" twice to make it go online and pick up my mail
    Sven
      My ComputerSystem Spec

  9.    15 Dec 2015 #9

    So what happens if open and wait for Outlook to finish it initial send/receive then you manually press send/receive? any error message
      My ComputerSystem Spec

  10.    15 Dec 2015 #10

    Yes, on the left bottom above the systray it tells me Disconnected. after I press "work offline " to get off line and then press it again to get on line it downloads or "synchronizes"

    Sven
      My ComputerSystem Spec


 
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