Windows 10: IE 11 does not open

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  1. Posts : 901
    Windows IP 16199 Windows 14393.1198
       16 Dec 2015 #81

    Hi rees,
    Please follow Cliff S's instructions, I would suggest you to try one at a time.
      My ComputerSystem Spec

  2.    16 Dec 2015 #82

    ok, yes. thanks for the suggestion
      My ComputerSystem Spec


  3. Posts : 3,033
    Windows 10 Pro 64 bit
       16 Dec 2015 #83

    Thanks guys, rees also had a Factory Recovery partition he was concerned about loosing, but felt it may not work anymore and recovery discs were never made for previous OS.
      My ComputerSystem Spec

  4.    18 Dec 2015 #84

    Hi Cliff,

    I just completed the procedure below doing a reinstall with USB drive and MCT. After completing the 3+ process. I am still unable to open IE explorer.


    Cliff S said: View Post
    You could also just get the ISO and place it on desktop or in documents(which I do) for future use.
    then just double click it to mount it in File Explore, and the rest is the same:

    Attachment 53882

    Attachment 53883

    Attachment 53884

    You only need to burn it if you want to boot to it, to clean install later.
      My ComputerSystem Spec


  5. Posts : 3,033
    Windows 10 Pro 64 bit
       18 Dec 2015 #85

    Rees with this procedure you did you select to keep all settings and also all software that was on the PC before and it remained on it ?
    If so, since this is still happening again proves something else on the system was causing this issue to happen, software, software driver. Reasons i felt this still may not help you find out the culprit. Clean install may not either, but can if you would put software and drivers back on one at a time then may find which one, testing IE 11 after each.

    Try safe mode again and see.
      My ComputerSystem Spec

  6.    18 Dec 2015 #86

    "Rees with this procedure you did you select to keep all settings and also all software that was on the PC before and it remained on it ?" yes

    I will try safe mode. In the mean time, I have been trying to find that check box for internet explorer, the one that turns it on and off. I thought it was in internet settings. I cant seem to be able to find it???

    I certainly dont look forward to the clean install but maybe that is the only way to find this conflict..
      My ComputerSystem Spec

  7.    18 Dec 2015 #87

    ie explorer still works in safe mode
      My ComputerSystem Spec


  8. Posts : 3,033
    Windows 10 Pro 64 bit
       18 Dec 2015 #88

    rees said: View Post
    "Rees with this procedure you did you select to keep all settings and also all software that was on the PC before and it remained on it ?" yes

    I will try safe mode. In the mean time, I have been trying to find that check box for internet explorer, the one that turns it on and off. I thought it was in internet settings. I cant seem to be able to find it???

    I certainly dont look forward to the clean install but maybe that is the only way to find this conflict..
    Go to control panel select Programs and Features you will find it there, Turn Windows Features on and off.
    This was the reasons i first stated as a last resort a clean install, but what you recently did was an inplace upgrade i believe, retaining all settings and software. Pretty much knew since it worked in safe mode it was not caused by corruption, as we even did SFC system file checker and Dism. By putting back all the same software and drivers brings you back to were you started from, mean was worth a try but had this feeling knowing what we already saw. This way i feel would have fixed it if it was due to corruption SFC could not fix, but again would not open in safe mode either i felt.

    Now can not tell you what is causing it though this part we never figured because had to eliminate non- microsoft processes one by one and then try working with software and hardware drivers. Hard i know, most will try the clean install then as another last resort and do what i said in my last post put back stuff one by one.
      My ComputerSystem Spec


  9. Posts : 14,995
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       18 Dec 2015 #89

    You can turn off all startup software in task manager AND hit the windows key and type "system config" and call up system configuration and choose the services tab, click "Hide all Microsoft services", and turn all 3rd party services(except video & sound) reboot, check IE and then activate each services one by one rebooting each time.

    Click image for larger version. 

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    I know this can be a looooong and boooooring troubleshoot, sorry. Best to start with what you think might be the problem child.
      My ComputersSystem Spec

  10.    19 Dec 2015 #90

    I have disabled all startup items in the task manager, and when the IE would not open. through elimination all 3rd party services in system configuration. I have yet to successfully open IE under these conditions.
      My ComputerSystem Spec


 
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