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  1.    14 Dec 2015 #61
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by rees View Post
    my box is a HPE-210F, do you need more detail than that about the Box?

    What I am calling the printer link, I meant scanner software so that the scanner on my printer works.
    System is fine for Windows 10. Guess you used this on there support page to check the system.
    Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software.

    Then is shows no driver on the page, just telling you this.
    Windows 10 drivers may be available through Windows Update.
    http://support.hp.com/us-en/drivers/...A0AQC11TA930O2

    O.k. i know what you mean about scanner service it is needed so that the Printer scanner works and service needs to be running. My Epson All-in-One has the same service.
      My ComputerSystem Spec
  2.    14 Dec 2015 #62
    Join Date : Dec 2015
    Posts : 55
    windows 10
    Thread Starter

    I will check out the windows site, thanks. I have been fooling around with removing some programs that I dont use. I have looked thru the details page in task manager and ended some of those, I also tried safe mode with and without network. So far the only way that the browser opens is in safe mode, either one.
      My ComputerSystem Spec
  3.    14 Dec 2015 #63
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by rees View Post
    I will check out the windows site, thanks. I have been fooling around with removing some programs that I dont use. I have looked thru the details page in task manager and ended some of those, I also tried safe mode with and without network. So far the only way that the browser opens is in safe mode, either one.
    Ending running process in task manager will temporarily stop the process until the next restart only of the PC. Suggest being careful to what process you stop. As said i believe some software or software driver is causing this. No need to check out any windows site, updates for your system will either already be in Windows 10 or be downloaded through Windows update. Hardware like Graphics card can be found on that manufacturer's site going by model number of the hardware, example i believe your Graphics card is AMD.

    My only other suggestion now is since you i believe have had Windows 10 past 30 days on this PC and unless you have original Windows install media disc from HP for older operating system,you may want to think about a reset of Windows 10, possibly clean install.
    Then one by one put back any third party software you had on it. Not sure if all you have is backed up on discs or original HP disc for this before thinking of doing this as a last alternative.
      My ComputerSystem Spec
  4.    14 Dec 2015 #64
    Join Date : Dec 2015
    Posts : 55
    windows 10
    Thread Starter

    According to AMD I am current on drivers. I had windows 7 as the original operating system on this computer. I updated to 10 immediately after it became available, whenever that was. I have an HP backup on a partition of my harddrive. I suppose that would be to windows 7 tho. I am reluctant to do a complete reinstall as that usually takes a couple days for me to get back to normal once that is done!
      My ComputerSystem Spec
  5.    14 Dec 2015 #65
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by rees View Post
    According to AMD I am current on drivers. I had windows 7 as the original operating system on this computer. I updated to 10 immediately after it became available, whenever that was. I have an HP backup on a partition of my harddrive. I suppose that would be to windows 7 tho. I am reluctant to do a complete reinstall as that usually takes a couple days for me to get back to normal once that is done!
    O.k. so all you have is this factory recovery partition, no Media discs of Windows 7 from HP ? Clean install will remove this partition, believe same with doing a reset without saving anything. July 29th was when the upgrade to Windows 10 became available to all.
    Chances that partition will not work anymore and you can not go back after the 30 days of having this new OS. Reset or clean install takes minutes, assuming you mean reinstalling all your other software. Which is the case here with this issue, what is causing this, software or software driver.
      My ComputerSystem Spec
  6.    14 Dec 2015 #66
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    You never made recovery disks from this HP recovery partition in the past ?
      My ComputerSystem Spec
  7.    14 Dec 2015 #67
    Join Date : Dec 2015
    Posts : 55
    windows 10
    Thread Starter

    If i do a clean install, how do I go about this?
      My ComputerSystem Spec
  8.    14 Dec 2015 #68
    Join Date : Dec 2015
    Posts : 55
    windows 10
    Thread Starter

    no recover discs made. I do have norton backup of files that is done regularly. thats it
      My ComputerSystem Spec
  9.    14 Dec 2015 #69
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by rees View Post
    If i do a clean install, how do I go about this?
    This was a suggestion as a last resort, up to you, unless want to wait longer to find out if anyone else here has a idea of what is causing your IE 11 issue. First i would make sure all important files ( Documents, pictures, videos, etc..) are backed up on a USB external device and software has disc backups or is backed up in another way that can be recovered.
      My ComputerSystem Spec
  10.    14 Dec 2015 #70
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by rees View Post
    no recover discs made. I do have norton backup of files that is done regularly. thats it
    Believe Norton might back it up to a cloud or is it on a USB device ?
      My ComputerSystem Spec

 
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