Heads Up for Outlook 2010 Users & Dec 8th's Update (KB3114409)

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  1. Gator5000e's Avatar
    Posts : 127
    Windows 10
       #1

    Heads Up for Outlook 2010 Users & Dec 8th's Update (KB3114409)


    This is about December 8, 2015, update for Outlook 2010 (KB3114409)

    Today, I received a slew of updates via Windows Update. When I went to open Outlook 2010, it would ONLY open in Safe Mode. It would not open in regular (?) mode. After digging around for about 2 hours, and doing the usual disabling add-ins, etc., I found that this update is supposed to give Administrators the option to never have Outlook open in Safe Mode, among other fixes. See these 2 pages.

    https://support.microsoft.com/en-us/kb/3114305. However, when I went to the registry to try to enable this, I found i didn't have the referenced key.

    https://support.microsoft.com/en-us/kb/3114409

    However, for me, it seemed to do the opposite. It only allowed me to open in safe mode. Anyway, long story short, I uninstalled this update and after a reboot I could immediately open Outlook in normal mode.

    Hopefully, this helps someone who may have had this issue.

    And hopefully, it won't reinstall itself and start the issue over again.
      My Computer

  2. DJG's Avatar
    DJG
    Posts : 194
    Windows 10 Pro x64 1903
       #2

    I just posted the same thing in the News thread. I actually created the entry to see if it would work. Nope. Update KB3114409 made Outlook 2010 behave badly for me. It would always open fullscreen and would not keep configuration like window size, reading pane, column widths and such. I ended up uninstalling it and Outlook went back to normal.
      My Computer


  3. Posts : 52
    Windows 10
       #3

    Gator5000e said:
    This is about December 8, 2015, update for Outlook 2010 (KB3114409)

    Today, I received a slew of updates via Windows Update. When I went to open Outlook 2010, it would ONLY open in Safe Mode. It would not open in regular (?) mode. After digging around for about 2 hours, and doing the usual disabling add-ins, etc., I found that this update is supposed to give Administrators the option to never have Outlook open in Safe Mode, among other fixes. See these 2 pages.

    https://support.microsoft.com/en-us/kb/3114305. However, when I went to the registry to try to enable this, I found i didn't have the referenced key.

    https://support.microsoft.com/en-us/kb/3114409

    However, for me, it seemed to do the opposite. It only allowed me to open in safe mode. Anyway, long story short, I uninstalled this update and after a reboot I could immediately open Outlook in normal mode.

    Hopefully, this helps someone who may have had this issue.

    And hopefully, it won't reinstall itself and start the issue over again.
    Just updated Office 2010 no problems detected yet....
      My Computer

  4. Gator5000e's Avatar
    Posts : 127
    Windows 10
    Thread Starter
       #4

    Good, hopefully none for you, but here is a thread on the MS community site regarding this update. The update is specific for Outlook 2010, not for Office in general.

    http://answers.microsoft.com/en-us/o...0-af611f8c637a
      My Computer


  5. Posts : 52
    Windows 10
       #5

    Gator5000e said:
    Good, hopefully none for you, but here is a thread on the MS community site regarding this update. The update is specific for Outlook 2010, not for Office in general.

    http://answers.microsoft.com/en-us/o...0-af611f8c637a
    Thanks, I stand corrected....yep experiencing the problems indicated....didn't notice it before reading above...thanks again...
      My Computer


  6. Posts : 83
    W10
       #6

    It messed up my Outlook 2010 as well, working OK now uninstalled.
      My Computer


  7. Slippery's Avatar
    Posts : 266
    Win 10 pro 64 bit/v.1909/18363.836
       #7

    KB3114409 Outlook 2010 botched


    Yup, did it to me too. Uninstalled and hid the update. All's well again.This is the first update since upgrading to windows 10 that broke something. Guess I couldn't stay bulletproof forever.
      My Computer


  8. Posts : 370
    Window 10
       #8

    Had the same Outlook in safe mode only issue after the Windows and Office updates on my desktop. Performed a system restore and problem vanished. Reinstalled just the Windows updates and all is well. For grins installed the Office update and Outlook broke again (safe mode only).
    Interestingly I had installed Office on my Surface Pro 4 (with minimal components since I didn't need much but the basic programs) and the issue did not occur with Outlook.
      My Computer


  9. Posts : 1
    windows 10
       #9

    Gator5000e said:
    This is about December 8, 2015, update for Outlook 2010 (KB3114409)

    Today, I received a slew of updates via Windows Update. When I went to open Outlook 2010, it would ONLY open in Safe Mode. It would not open in regular (?) mode. After digging around for about 2 hours, and doing the usual disabling add-ins, etc., I found that this update is supposed to give Administrators the option to never have Outlook open in Safe Mode, among other fixes. See these 2 pages.

    https://support.microsoft.com/en-us/kb/3114305. However, when I went to the registry to try to enable this, I found i didn't have the referenced key.

    https://support.microsoft.com/en-us/kb/3114409

    However, for me, it seemed to do the opposite. It only allowed me to open in safe mode. Anyway, long story short, I uninstalled this update and after a reboot I could immediately open Outlook in normal mode.

    Hopefully, this helps someone who may have had this issue.

    And hopefully, it won't reinstall itself and start the issue over again.
    Well done mate. I've been going crazy trying to find out why my Outlook 2010 had been forced into safe mode. I uninstalled the rogue update and all seems fine now. Thanks for sharing the solution. Chas.
      My Computer


  10. Posts : 2
    WIndows 7
       #10

    Thanks for finding the problem! Saved me hours of frustration. I followed your advice and uninstalled the update and everything is working again. Thanks
      My Computer


 
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