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  1.    09 Dec 2015 #11
    Join Date : Nov 2015
    Posts : 4,779
    windows 10 Home threshold2

    Quote Originally Posted by JohnEdgington View Post
    I have managed to get into the Office file system as you suggested but I cant find the scanpst,exe.
    Here are two shots from my explorationAttachment 52774Attachment 52775

    If you run a 64-bit computer, you need to open Program files (x86), NOT just Program Files.
      My ComputerSystem Spec
  2.    15 Dec 2015 #12
    Join Date : Nov 2015
    Posts : 8
    Windows 10
    Thread Starter

    Thank you it is no longer asking for the password.

    Can you advise me on another thing that I have noticed. When my mail is downloading and even though I have only one email address the send and receive view tells me there are four events happening, two receives and two sends so how can this be when there is only one email address
      My ComputerSystem Spec
  3.    15 Dec 2015 #13
    Join Date : Nov 2015
    Posts : 4,779
    windows 10 Home threshold2

    Quote Originally Posted by JohnEdgington View Post
    Thank you it is no longer asking for the password.

    Can you advise me on another thing that I have noticed. When my mail is downloading and even though I have only one email address the send and receive view tells me there are four events happening, two receives and two sends so how can this be when there is only one email address
    Cannot answer this question.
    As I had said before, I don't use Outlook anymore.
    Sorry.
      My ComputerSystem Spec
  4.    15 Dec 2015 #14
    Join Date : Jul 2014
    UK
    Posts : 18,302
    Windows 10

    Hi,
    When you open outlook, do you click the Send/Receive button

    By default it sends and receives when you open it, so clicking Send/Receive will cause it to do it twice
    If you wait till it has done the 4 items and then click send/receive, do they duplicate again?
      My ComputerSystem Spec

 
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