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  1.    05 Dec 2015 #1
    Join Date : Aug 2015
    Posts : 45
    windows 10

    Cannot send mail from Outlook 2007 after upgrade


    Yesterday I installed the win10 "November major upgrade" to my Win10 system. I upgraded to Win10 couple of months ago from Win7. There were some problems then but I managed to fix them. After yesterday's upgrade some of the problems reappeared. I had hard time to recall HOW I fixed it couple of months ago, but this one I just cannot get over:
    When trying to send mail from Outlook 2007, this error appears: :Error 452.4.1.0 Policy violation . Your host xxx.xxx.xxx.xxx has no valid reverse DNS.: and mail resides in the "to be sent" folder. No need to say that before upgrade all worked OK and that this cannot be real error, because I can send mails from the same LAN via other devices. It seems that the upgrade changed something. The inability to send e-mail costs me lot of money and I need this to be solved asap.
      My ComputerSystem Spec
  2.    05 Dec 2015 #2
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Have you tried going to Programs and Features > right click at Microsoft Office 2007 > click CHANGE > click Repair ?
    If that does not fix anything, consider Uninstall > Reinstall option.
      My ComputerSystem Spec
  3.    05 Dec 2015 #3
    Join Date : Aug 2015
    Posts : 45
    windows 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    Have you tried going to Programs and Features > right click at Microsoft Office 2007 > click CHANGE > click Repair ?
    If that does not fix anything, consider Uninstall > Reinstall option.
    No such entries in my Programs and Features
      My ComputerSystem Spec
  4.    05 Dec 2015 #4
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by Roman Krejci View Post
    No such entries in my Programs and Features
    Did you install MS Outlook 2007 as a standalone ?
    Your Program and Features has to have a listing of the program.
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  5.    05 Dec 2015 #5
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Are we talking about the same program ?
    I am assuming you mean Microsoft Office Outlook 2007. Yes ?
    Or, are you using Outlook.com which is a free web-based email program.
      My ComputerSystem Spec
  6.    05 Dec 2015 #6
    Join Date : Aug 2015
    Posts : 45
    windows 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    Did you install MS Outlook 2007 as a standalone ?
    Your Program and Features has to have a listing of the program.
    Office 2007 was preinstalled on my comp when I bought it. I also have some legacy installations of programs that are parts of different versions of Office. Program and Features lists Office 2000 (I have only Access installed from 2000 ver) . It does not list Office 2007. Anyway - all worked OK until yesterday.
      My ComputerSystem Spec
  7.    05 Dec 2015 #7
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    RE : Office 2007 was preinstalled on my comp when I bought it.

    How long ago ?
    I find it odd that Office 2007 was given away free, unless it was a "trial" version.
    Even then, it should be listed in Programs and Features. It HAS to be.
    Something does not add up.
    Microsoft Office has never been free.
      My ComputerSystem Spec
  8.    05 Dec 2015 #8
    Join Date : Aug 2015
    Posts : 45
    windows 10
    Thread Starter

    I paid for the Office 2007 and the manufacturer preinstalled it for me. In 2009 I think
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  9.    05 Dec 2015 #9
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by Roman Krejci View Post
    I paid for the Office 2007 and the manufacturer preinstalled it for me. In 2009 I think
    It makes even less sense. You bought a retail version, manufacturer installed it for you, and yet it does not show up in Programs and Features ?
    That's impossible. All programs installed must be listed in Programs and Features.

    Well, you do have the product key of Office 2007 do you ?
      My ComputerSystem Spec
  10.    05 Dec 2015 #10
    Join Date : Aug 2015
    Posts : 45
    windows 10
    Thread Starter

    It's easily possible. And Programs and Features lists Office 2000 from which Installed only Access.
    Anyway, the REAL problem is what caused Outlook 2007 to stop sending mails.
      My ComputerSystem Spec

 
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