Windows 10: Search Engine Safesurfs.com Solved

  1.    30 Nov 2015 #1

    Search Engine Safesurfs.com


    Hi Everyone

    I have had a recent problem which I believe is identified as a browser virus. When Firefox and Chrome startup they both browse to the search engine safesurfs.com. I have checked through all files and folders in my computer, searched for the name in my C:/ drive, looked through all extentions and addons.

    I have removed the program itself through uninstalling it, but obviously it hasn't gone. I have cleared and reset cookies and cache for every browser. I am doing a full system scan now and so the only solution I believe now is it will be a problem in the registry?

    I am able to browse to google, which is find and it randomly sometimes redirects me to add pages. Any help is greatly appreciated.
      My ComputersSystem Spec

  2.    30 Nov 2015 #2

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      My ComputersSystem Spec


  3. Posts : 8,299
    Windows 10 Professional
       30 Nov 2015 #3

    @ ellellell1:

    Start here:

    http://www.malwarekillers.com/how-to...wser-hijacker/

    Read everything carefully.
      My ComputersSystem Spec

  4.    30 Nov 2015 #4

    Edwin said: View Post
    @ ellellell1:

    Start here:

    http://www.malwarekillers.com/how-to...wser-hijacker/

    Read everything carefully.
    Thanks for that.

    I was actually looking at the same page myself. It looks as if it has worked but I am a bit confused of how to approach step 3.
    How would I check through arguments?

    Edit: I found how to edit the targeted webpage. Thanks for your help Edwin
      My ComputersSystem Spec

  5.    01 Dec 2015 #5

    Similar problem here


    I'm also suffering from a browser (IE 11) hijack from safesurfs.com

    I've tried various tools such as Malwarebytes, Spybot and a fully paid version of SpyHunter but none of them will remove it from my system. I've also tried resetting IE 11 as various web sites suggest.

    Is there a manual method to remove this threat from my PC?
      My ComputerSystem Spec


  6. Posts : 8,299
    Windows 10 Professional
       01 Dec 2015 #6

    Rob1953 said: View Post
    I'm also suffering from a browser (IE 11) hijack from safesurfs.com

    I've tried various tools such as Malwarebytes, Spybot and a fully paid version of SpyHunter but none of them will remove it from my system. I've also tried resetting IE 11 as various web sites suggest.

    Is there a manual method to remove this threat from my PC?
    Follow the link from the two previous posts:

    http://www.malwarekillers.com/how-to...wser-hijacker/
      My ComputersSystem Spec


  7. Posts : 21,832
    Dual boot - Win 10 Pro & Win 10 Insider (and a sprinkling of VMs)
       01 Dec 2015 #7

    Try ADWCLEANER, careful what you check off, just do the browser related entries.
      My ComputersSystem Spec

  8.    01 Dec 2015 #8

    f14tomcat said: View Post
    Try ADWCLEANER, careful what you check off, just do the browser related entries.
    I would agree, personally I used CCleaner to remove it. Is it the actual malware infection on your computer (software on your computer) or the homepage is forced to be redirected to safesurfs.com?

    Look at step 3 on the article to manually edit the shortcut target.
      My ComputersSystem Spec


 

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