1.    08 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 5
    Windows 10

    Windows 10 - Browser/Email won't connect in Mexico


    I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet with no issues when I run it. I had no problems at home, the only difference is I am trying to connect at the hotel in Mexico. I have tried connecting with both wireless and lan, changed both to trusted networks and rebooted. Same problem, can't connect. The network is fine, I am using my tablet connected to the network to send this question. Is this some location/security setting in Windows 10? Thanks for any assistance!
    Last edited by RAPDaddy; 08 Nov 2015 at 14:22.
      My ComputerSystem Spec
  2.    08 Nov 2015 #2
    Join Date : Nov 2015
    West Bend, Wisconsin
    Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)

    I don't know enough yet about windows 10 but it could be. It could also be something with the hotel in mexico's wifi or what ever internet they use.
      My ComputerSystem Spec
  3.    08 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Atomic77 View Post
    I don't know enough yet about windows 10 but it could be. It could also be something with the hotel in mexico's wifi or what ever internet they use.
    Thanks Atomic77. This is a strange one. My Windows 10 laptop is the only device that can't access the Internet. Android tablet and cell phone have no issues. Also Kaspersky can access the internet and update the DB when I run it(on Laptop)?
      My ComputerSystem Spec
  4.    10 Feb 2016 #4
    Join Date : Feb 2016
    Posts : 1
    Windows 10

    same thing happened to me


    Quote Originally Posted by RAPDaddy View Post
    I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet with no issues when I run it. I had no problems at home, the only difference is I am trying to connect at the hotel in Mexico. I have tried connecting with both wireless and lan, changed both to trusted networks and rebooted. Same problem, can't connect. The network is fine, I am using my tablet connected to the network to send this question. Is this some location/security setting in Windows 10? Thanks for any assistance!
    I was staying at my brothers place in Mexico. He had no issues with his laptop running Ubuntu, nor did my wife using her android phone nor his wife using her iPad. I am running Windows 10 and had very spotty results. Most of the time I could not connect to my usual websites, nor could Outlook send or receive e-mail. I ran tracert to see what was going on and usually got only 3 or 4 hops, all in Mexico before things started timing out. Once in a while I would get a message saying
    than the net could not be found. Back home in Canada now and no problems going to the same few websites. If there is a fix for this issue, I would love to get it.
      My ComputerSystem Spec
  5.    10 Feb 2016 #5
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    I would like to know the reason as well as solution.
    Most importantly, what should I prepare before going abroad with my laptop.
      My ComputerSystem Spec
  6.    12 Feb 2016 #6

    I would ask if the network in question was an open wifi connection for hotel guests. If it was an encrypted network, I should think there wouldn't be an issue.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
How to change browser that email opens in from IE to Edge?
Hello! I mistakenly chose IE as the browser for my emails to open in when I imported my mails from outlook and I wish to change this to MS Edge. How to I go about this? I've checked in the settings, but it doesn't seem to have what I'm looking...
Browsers and Email
Solved No audio from email, browser, facebook, etc.
Hello, I am running Windows 10 from an automatic upgrade from Windows 8.1. My machine is a Dell Inspiron 15 laptop on my home wi-fi network which is powered by Cox Gigabit service. Everything works well and fast, except that I get no audio from...
General Support
Win10 Outlook email link to browser
Every time i open an email and then click a link to go to a website Windows 10 pops up a question of which browser i want to use for that link. I select the Always use this app option but it asks every time. I have set Chrome as my default browser...
Browsers and Email
Solved Display Name is My Email (Email shown twice on Login screen)
Hello, I upgraded to Win10 recently and I have an issue that I was only able to find two insiders had in the past with no resolution. I previously had Windows 8.1 and did an upgrade to 10 on both my laptop and my desktop. The problem I'm having...
General Support
How do you add another Microsoft email account ?(even any other email
Well, just downloaded the Windows 10 today and want to add another email account. This one is a microsoft one(my husband's)-we just want to check the mail on it not sign in with it. So, how do you add another email account without having to sign on...
Browsers and Email
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:28.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums