Windows 10: Windows 10 - Browser/Email won't connect in Mexico

  1.    08 Nov 2015 #1

    Windows 10 - Browser/Email won't connect in Mexico


    I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet with no issues when I run it. I had no problems at home, the only difference is I am trying to connect at the hotel in Mexico. I have tried connecting with both wireless and lan, changed both to trusted networks and rebooted. Same problem, can't connect. The network is fine, I am using my tablet connected to the network to send this question. Is this some location/security setting in Windows 10? Thanks for any assistance!
    Last edited by RAPDaddy; 08 Nov 2015 at 14:22.
      My ComputerSystem Spec


  2. Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)
       08 Nov 2015 #2

    I don't know enough yet about windows 10 but it could be. It could also be something with the hotel in mexico's wifi or what ever internet they use. :)
      My ComputerSystem Spec

  3.    08 Nov 2015 #3

    Atomic77 said: View Post
    I don't know enough yet about windows 10 but it could be. It could also be something with the hotel in mexico's wifi or what ever internet they use. :)
    Thanks Atomic77. This is a strange one. My Windows 10 laptop is the only device that can't access the Internet. Android tablet and cell phone have no issues. Also Kaspersky can access the internet and update the DB when I run it(on Laptop)?
      My ComputerSystem Spec

  4.    10 Feb 2016 #4

    same thing happened to me


    RAPDaddy said: View Post
    I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet with no issues when I run it. I had no problems at home, the only difference is I am trying to connect at the hotel in Mexico. I have tried connecting with both wireless and lan, changed both to trusted networks and rebooted. Same problem, can't connect. The network is fine, I am using my tablet connected to the network to send this question. Is this some location/security setting in Windows 10? Thanks for any assistance!
    I was staying at my brothers place in Mexico. He had no issues with his laptop running Ubuntu, nor did my wife using her android phone nor his wife using her iPad. I am running Windows 10 and had very spotty results. Most of the time I could not connect to my usual websites, nor could Outlook send or receive e-mail. I ran tracert to see what was going on and usually got only 3 or 4 hops, all in Mexico before things started timing out. Once in a while I would get a message saying
    than the net could not be found. Back home in Canada now and no problems going to the same few websites. If there is a fix for this issue, I would love to get it.
      My ComputerSystem Spec


  5. Posts : 5,081
    windows 10 Home threshold2
       10 Feb 2016 #5

    I would like to know the reason as well as solution.
    Most importantly, what should I prepare before going abroad with my laptop.
      My ComputerSystem Spec

  6.    12 Feb 2016 #6

    I would ask if the network in question was an open wifi connection for hotel guests. If it was an encrypted network, I should think there wouldn't be an issue.
      My ComputerSystem Spec


 

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