Windows 10: No Mail app notifications

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  1. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       09 Nov 2014 #11

    gregrocker said: View Post
    OK, correct that: I have one of my Outlook mail accounts giving pop-up and sound notification, not the other Outlook or my primary Yahoo account. So it looks like a bug.
    Double check your mail app settings:
    Launch the Mail App
    Click the tridots (...)
    select settings

    Mail App settings -> Permissions:

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    PC Settings -> Search and Apps -> Notifications:

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    I set all notifications on in all of the places I could find and get no notifications from the Mail app anywhere!

    Your machine / install might behave differently I'm running Win10 in a Hyper-V machine.

    gregrocker said: View Post
    Is there another way to report a bug than the feedback app which seems more general?
    Try the TP forum - use the Windows Topics drop down box to navigate to a category, then select the sub-category from the drop down box.
      My ComputerSystem Spec

  2.    10 Nov 2014 #12

    All of those are set correctly including when one clicks on each Account in the Mail app Accounts section.

    I just got a popup from my main Yahoo Mail so maybe it decided to work. I'll have to see how irregular it is. I do like the pause in the popup so I can click it to open Mail. This improves Windows for me over what I've ever had with webmail.
      My ComputerSystem Spec

  3. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       10 Nov 2014 #13

    I'm chalking this up to a flaky build (9860) or just the Tech Preview itself.

    One of us should give feedback on the issue - I'll 'me too' yours if you've already submitted feedback.

    The same thing happened on my machine - shortly after posting the Mail app settings screen shot (no changes were made - I just opened the settings and grabbed the screen shot), I saw a 1 on the Mail app tile on the Start Screen. There's another oddity - the Mail app is a live tile, but I cannot turn live tile off on the Start Screen for the Mail app.

    I signed out to check the Lock screen notification (network icon was there) - nothing for Mail app though!

    I previously submitted feedback about Start Screen Lock (user icon - lock) ... it presents the login screen, not the lock screen. Other feedback re: lock states a solid color lock screen is presented. I figured this is an early build so some things might not be tied together very well and decided to see if the Start Screen-User Icon-Lock would force the Mail app notification. It did ... but I got the solid color lock screen others reported, not the lock screen image.

    I think the integration of WinPhone features makes this build (9860) shaky - the zPC settings might be the culprit here, rather than Mail app or notifications. I read another thread (sorry no link) that stated explicitly the use of zPC settings (not PC settings) was required to actually apply a setting and have it stick. Unfortunately I don't even recall the issue for that 'solution'.

    It's possible that just going into the Mail app settings flipped a bit or something making notifications work. You said it just started working after you checked all of your settings and that's pretty much what happened on my machine - look at settings and notifications magically begin working.

    Bottom line: Mail app notification is working on my VM after a very convoluted set of steps. There is still an issue with Notifications on the Lock Screen - but there are other issues with Lock screen too.

    I would not setup up any notifications for the Lock screen on my machine. For me, the lock screen is a 'cover' that prevents other people passing by (or snooping at my desk) from seeing what is running on my machine. It's like closing a book, you can see the cover, but not read the inside. To have my work or activities displayed on the Lock screen goes against my concept of locked. No one needs to know about my mail, network status, or any other background process when my screen is locked.

      My ComputerSystem Spec

  4. Kari's Avatar
    Posts : 15,011
    Windows 10 Pro
       10 Nov 2014 #14

    I posted feedback titled "No "New Mail" notifications".

    BTW, not every time but sometimes when I click the Notification icon in Taskbar, the new messages are shown:

    Click image for larger version. 

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    However, for instance for the message shown in above screenshot now "New Mail" alarm sound or pop-up notification was not shown.
      My ComputerSystem Spec

  5. Posts : 37,567
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       10 Nov 2014 #15

    Yes, it's sporadically working on my system here as well.
      My ComputersSystem Spec

  6. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       10 Nov 2014 #16

    gregrocker said: View Post
    Is there another way to report a bug than the feedback app which seems more general?
    Slartybart said: View Post
    Try the TP forum - use the Windows Topics drop down box to navigate to a category, then select the sub-category from the drop down box.
    Also try: Windows Feature Suggestions.
    Although either forum can be saturated or vote spammed, the forums do give people a way to submit feedback without using the Feedback App.

    I've noticed that lots of MS stuff (web pages, apps) have a feedback option - you might look at the settings or links to see if feedback is available for that app or page. If you use that (I did for some Bing feedback), you should identify that you're using the Tech Preview - MS might already know that by collecting data with the feedback, but I don't know how the feedback mechanism works.

    If I developed it, the feedback would also collect data from events, logs, WER, and possibly dumps ... but I didn't develop it

      My ComputerSystem Spec

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