Windows 10: Cannot play video with Microsoft Edge or Internet Explorer 11


  1. Posts : 935
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       21 Oct 2015 #1

    Cannot play video with Microsoft Edge or Internet Explorer 11


    Greetings everyone:

    When going to the following page, there is a video, it plays in Chrome but not Internet Explorer 11 or Edge, anyone knows what plug-in is actually used and how to fix it as it's the same reason moji's are not playing in skype.

    https://www.microsoft.com/en-us/stor...e/8d6kgwzl5kdd

    Click image for larger version. 

Name:	2015-10-21_15-41-11.jpg 
Views:	4 
Size:	150.5 KB 
ID:	43972

    When I try to play the video, it will show the same GUI as the one in Chrome below except it doesn't play in IE or Edge and comes up with a error:
    Click image for larger version. 

Name:	2015-10-21_15-43-37.jpg 
Views:	3 
Size:	81.7 KB 
ID:	43973
    Last edited by Almighty1; 21 Oct 2015 at 17:46.
      My ComputerSystem Spec


  2. Posts : 935
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       21 Oct 2015 #2

    In IE 11 and Microsoft Edge, it will show the same player as the above screenshot from Chrome but nothing shows up in the video area while the bottom of the video has the same exact interface on the bottom, this is on microsoft.com so it's funny it plays with Google Chrome but not Microsoft's own browsers:

    Click image for larger version. 

Name:	2015-10-21_14-49-23.jpg 
Views:	3 
Size:	40.8 KB 
ID:	43974
      My ComputerSystem Spec


  3. Posts : 935
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       28 Oct 2015 #3

    A in-place upgrade install fixed it although it was a in-place upgrade install before that caused it.
      My ComputerSystem Spec


  4. Posts : 16,491
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       28 Oct 2015 #4

    I just saw this post. When I tried it in Firefox(clicking your link) it went to the page and also automatically opened up the store and offered to play the trailer, which played in the store app.

    Click image for larger version. 

Name:	Image 002.png 
Views:	2 
Size:	1.39 MB 
ID:	45126
      My ComputersSystem Spec


  5. Posts : 935
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       28 Oct 2015 #5

    Yes, I wonder what player is actually used because it seems like Chrome uses the same player and it's a Microsoft site.
      My ComputerSystem Spec


  6. Posts : 16,491
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       28 Oct 2015 #6

    Click image for larger version. 

Name:	Image 003.png 
Views:	7 
Size:	1,019.7 KB 
ID:	45131

    Click image for larger version. 

Name:	Image 004.png 
Views:	2 
Size:	451.6 KB 
ID:	45132
      My ComputersSystem Spec


  7. Posts : 935
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       28 Oct 2015 #7

    Hmm, javascript based it seems.
      My ComputerSystem Spec


  8. Posts : 16,491
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       28 Oct 2015 #8

    It worked in Edge, IE11, Chrome and Firefox, and of course in store app for me
      My ComputersSystem Spec


  9. Posts : 935
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       28 Oct 2015 #9

    It works in IE11 after I did the in-place upgrade install back on October 22, 2015. It was working until I did the in-place upgrade install on October 21, 2015. Skype has these emoji's which seems to be related to IE11 as they won't play when the player doesn't work in IE11. Others are having the problem too and it's not related to the Windows version either.
      My ComputerSystem Spec


 

Related Threads
I ran CCleaner today (Great program by the way!), like I do every couple weeks, and it said that edge and internet explorer needed to close to finish. Thing is, I use neither. So Do they auto run in the background? How can I keep them from starting?
Source: How Microsoft Edge and Internet Explorer 11 on Windows 10 work better together in the Enterprise | Microsoft Edge Dev Blog
when i open Internet Explorer or Microsoft Edge and use any search engines (bing, google, etc..), my search results come back with links that i cannot understand (all except Google, Bing, etc logos), it appears fonts are changed only in search...
Source: Inside the creation of Microsoft Edge, the Internet Explorer killer
How to Open Website in Microsoft Edge with Internet Explorer Microsoft Edge is a new web browser that is available across the Windows 10 device family. It is designed for Windows 10 to be faster, safer, and compatible with the modern Web. This...

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:17.
Find Us