Cannot play video with Microsoft Edge or Internet Explorer 11

  1. Almighty1's Avatar
    Posts : 1,043
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       #1

    Cannot play video with Microsoft Edge or Internet Explorer 11


    Greetings everyone:

    When going to the following page, there is a video, it plays in Chrome but not Internet Explorer 11 or Edge, anyone knows what plug-in is actually used and how to fix it as it's the same reason moji's are not playing in skype.

    https://www.microsoft.com/en-us/stor...e/8d6kgwzl5kdd

    Cannot play video with Microsoft Edge or Internet Explorer 11-2015-10-21_15-41-11.jpg

    When I try to play the video, it will show the same GUI as the one in Chrome below except it doesn't play in IE or Edge and comes up with a error:
    Cannot play video with Microsoft Edge or Internet Explorer 11-2015-10-21_15-43-37.jpg
    Last edited by Almighty1; 21 Oct 2015 at 17:46.
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  2. Almighty1's Avatar
    Posts : 1,043
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       #2

    In IE 11 and Microsoft Edge, it will show the same player as the above screenshot from Chrome but nothing shows up in the video area while the bottom of the video has the same exact interface on the bottom, this is on microsoft.com so it's funny it plays with Google Chrome but not Microsoft's own browsers:

    Cannot play video with Microsoft Edge or Internet Explorer 11-2015-10-21_14-49-23.jpg
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  3. Almighty1's Avatar
    Posts : 1,043
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       #3

    A in-place upgrade install fixed it although it was a in-place upgrade install before that caused it.
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  4. Cliff S's Avatar
    Posts : 25,548
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #4

    I just saw this post. When I tried it in Firefox(clicking your link) it went to the page and also automatically opened up the store and offered to play the trailer, which played in the store app.

    Cannot play video with Microsoft Edge or Internet Explorer 11-image-002.png
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  5. Almighty1's Avatar
    Posts : 1,043
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       #5

    Yes, I wonder what player is actually used because it seems like Chrome uses the same player and it's a Microsoft site.
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  6. Cliff S's Avatar
    Posts : 25,548
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #6

    Cannot play video with Microsoft Edge or Internet Explorer 11-image-003.png

    Cannot play video with Microsoft Edge or Internet Explorer 11-image-004.png
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  7. Almighty1's Avatar
    Posts : 1,043
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       #7

    Hmm, javascript based it seems.
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  8. Cliff S's Avatar
    Posts : 25,548
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #8

    It worked in Edge, IE11, Chrome and Firefox, and of course in store app for me
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  9. Almighty1's Avatar
    Posts : 1,043
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter
       #9

    It works in IE11 after I did the in-place upgrade install back on October 22, 2015. It was working until I did the in-place upgrade install on October 21, 2015. Skype has these emoji's which seems to be related to IE11 as they won't play when the player doesn't work in IE11. Others are having the problem too and it's not related to the Windows version either.
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