1. Joined : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       21 Oct 2015 #1

    Cannot play video with Microsoft Edge or Internet Explorer 11


    Greetings everyone:

    When going to the following page, there is a video, it plays in Chrome but not Internet Explorer 11 or Edge, anyone knows what plug-in is actually used and how to fix it as it's the same reason moji's are not playing in skype.

    https://www.microsoft.com/en-us/stor...e/8d6kgwzl5kdd

    Click image for larger version. 

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    When I try to play the video, it will show the same GUI as the one in Chrome below except it doesn't play in IE or Edge and comes up with a error:
    Click image for larger version. 

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    Last edited by Almighty1; 21 Oct 2015 at 17:46.
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  2. Joined : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       21 Oct 2015 #2

    In IE 11 and Microsoft Edge, it will show the same player as the above screenshot from Chrome but nothing shows up in the video area while the bottom of the video has the same exact interface on the bottom, this is on microsoft.com so it's funny it plays with Google Chrome but not Microsoft's own browsers:

    Click image for larger version. 

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  3. Joined : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       28 Oct 2015 #3

    A in-place upgrade install fixed it although it was a in-place upgrade install before that caused it.
      My System SpecsSystem Spec


  4. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       28 Oct 2015 #4

    I just saw this post. When I tried it in Firefox(clicking your link) it went to the page and also automatically opened up the store and offered to play the trailer, which played in the store app.

    Click image for larger version. 

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  5. Joined : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       28 Oct 2015 #5

    Yes, I wonder what player is actually used because it seems like Chrome uses the same player and it's a Microsoft site.
      My System SpecsSystem Spec


  6. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       28 Oct 2015 #6

    Click image for larger version. 

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    Click image for larger version. 

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  7. Joined : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       28 Oct 2015 #7

    Hmm, javascript based it seems.
      My System SpecsSystem Spec


  8. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       28 Oct 2015 #8

    It worked in Edge, IE11, Chrome and Firefox, and of course in store app for me
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  9. Joined : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
       28 Oct 2015 #9

    It works in IE11 after I did the in-place upgrade install back on October 22, 2015. It was working until I did the in-place upgrade install on October 21, 2015. Skype has these emoji's which seems to be related to IE11 as they won't play when the player doesn't work in IE11. Others are having the problem too and it's not related to the Windows version either.
      My System SpecsSystem Spec


 


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