Windows 10: Internet Explorer dead

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  1. Posts : 586
    ,7,8.1 10TP 10upgrade,MINT
       17 Oct 2014 #1

    Internet Explorer dead

    Everything was hunky dory until just after I downloaded CrystalDiskInfo via Cnet. Probably just a coincidence as I have had no trouble using either before. I E refused to start and the only option was to reload W 10 afresh.
      My ComputerSystem Spec

  2. Posts : 586
    ,7,8.1 10TP 10upgrade,MINT
    Thread Starter
       17 Oct 2014 #2

    Click image for larger version. 

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  3. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       17 Oct 2014 #3

    Can you just run the System Restore ?
    FYI, you can download crystal diskinfo from this site, it's safer:CrystalDiskInfo.V6.2.0
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  4. JDobbsy1987's Avatar
    Posts : 1,425
    Windows 10 Pro x64
       17 Oct 2014 #4

    Hi There,

    2 things i would try are.

    1. System File Check - SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums (This is on SevenForums but works the same for 10)
    2. Take a look here - Error with internet explorer and windows live messenger! - Microsoft Community

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  5. Posts : 586
    ,7,8.1 10TP 10upgrade,MINT
    Thread Starter
       17 Oct 2014 #5

    Everything worked except I E and I booted up with my dvd and chose the repair option. Restore did not work and remove updates didn't either. My only option was to reload W10 afresh. This time I was asked for the product key. Loading seemed to take longer than the original install with an empty hdd.
      My ComputerSystem Spec

  6. JDobbsy1987's Avatar
    Posts : 1,425
    Windows 10 Pro x64
       17 Oct 2014 #6

    So have you re-installed Windows 10?
      My ComputerSystem Spec

  7. Posts : 586
    ,7,8.1 10TP 10upgrade,MINT
    Thread Starter
       17 Oct 2014 #7

    Yes, having an internet connection working is essential and it's no real bother to me reloading Windows, one of the benefits of being retired. It's a shame that Microsoft didn't get feedback on the problem (unless they read this forum).I am posting this via the reloaded W10.
      My ComputerSystem Spec

  8.    17 Oct 2014 #8

    No telling what CNET bundled into Crystal Disk, and I am noticing it is bundled in its own site's Download too. This makes it extra important to read every screen including the License agreement to decline anything they've added.

    When this happens I would download, install, decline trial, update and run full scans with Malwarebytes | Free Anti-Malware & Internet Security Software and SUPERAntiSpyware - Downloads which you can run side by side on desktop.

    WHile they run, check your browser Add-on's to see that nothing has snuck in except Flash, a Reader and trusted ones you use. Then check Search defaults and engines in browser for other sneakware.

    Cull Control Panel>Programs and Features to look for anything you didn't install and don't need. The scans may have already flagged these for removal but uninstall them here anyway.

    It is a concern that you have no System Restore points. Check that System Protection is turned on and has plenty of disk space apportioned in the same location as here: System Protection - Change Disk Space Usage - Windows 7 Help Forums
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  9. Posts : 586
    ,7,8.1 10TP 10upgrade,MINT
    Thread Starter
       17 Oct 2014 #9

    I was careful to reject all the unwanted stuff when I downloaded via CNET. I will certainly be setting up restore as everything worked except IE.
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  10. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       18 Oct 2014 #10

    This will be the case when apps carry C runtime (CRT, mscredist) with them -

    SFC is probably the best choice if installing 3rd party apps conflict with Win10 protecting the preview release or actual bugs in Win10.
      My ComputerSystem Spec

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