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  1.    29 Sep 2015 #31

    Night Hawk said: View Post
    The next step would be the obvious for simply nuking the present account you are having the problem with and see if creating the same account only brand new will solve the problem.
    I already marked this solved with the solution, thanks anyways.
      My System SpecsSystem Spec

  2.    28 Oct 2015 #32

    This problem re-occurred and at the same time Edge started freezing when opening some new pages.

    In case it is of use to someone else it can be resolved by deleting the following file (instead of creating new user):

    %USERPROFILE%\Appdata\Local\Microsoft\Windows\INetCache\counters.dat

    As counters.dat is locked need to change the value of the key Cache at "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" to something else, reboot, delete the INetCache folder and then change the key back. The folder is recreated automatically in the location specified on the key.
    Last edited by lx07; 29 Oct 2015 at 04:20.
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Posts : 1
    Windows 10
       27 Dec 2015 #33

    Problem solved!


    lx07 said: View Post
    This problem re-occurred and at the same time Edge started freezing when opening some new pages.

    In case it is of use to someone else it can be resolved by deleting the following file (instead of creating new user):

    %USERPROFILE%\Appdata\Local\Microsoft\Windows\INetCache\counters.dat

    As counters.dat is locked need to change the value of the key Cache at "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" to something else, reboot, delete the INetCache folder and then change the key back. The folder is recreated automatically in the location specified on the key.
    Thank you! Thank you! Thank you!

    I was having the same problem you posted in the original message, evidently because I changed a user's username and folder name. It's weird that this would cause that problem, but it's solved now thanks to you!!!

    Incidentally, I logged out of the account I was having problems with, logged into my account and deleted the folder from there rather than messing with the registry. It work just as well.

    Again, thank you!
      My System SpecsSystem Spec

  4.    27 Dec 2015 #34

    DesertRambler said: View Post
    Incidentally, I logged out of the account I was having problems with, logged into my account and deleted the folder from there rather than messing with the registry.
    You are right - deleting it is easier. It seems to break for me every few weeks and I'm not sure what I do to cause it. Deleting the INetCache folder from another account is quick and easy fix.
      My System SpecsSystem Spec


  5. Joined : Apr 2015
    Posts : 146
    Windows 10
       25 Jan 2016 #35

    @lx07
    Just wanted to post to say "Thank you" as well. I had this problem today and it drove me nuts till I found your post!

    @DesertRambler
    Handy approach you have to the problem as well! Kudos
      My System SpecsSystem Spec


  6. Joined : Apr 2016
    Posts : 2
    Win10 upgrade from win7
       09 Apr 2016 #36

    DesertRambler said: View Post
    Thank you! Thank you! Thank you!

    I was having the same problem you posted in the original message, evidently because I changed a user's username and folder name. It's weird that this would cause that problem, but it's solved now thanks to you!!!

    Incidentally, I logged out of the account I was having problems with, logged into my account and deleted the folder from there rather than messing with the registry. It work just as well.

    Again, thank you!
    Very interesting.
    Last edited by 4on4off; 14 Apr 2016 at 10:07.
      My System SpecsSystem Spec


  7. Joined : Apr 2016
    Posts : 2
    Win10 upgrade from win7
       09 Apr 2016 #37

    lx07 said: View Post
    This problem re-occurred and at the same time Edge started freezing when opening some new pages.

    In case it is of use to someone else it can be resolved by deleting the following file (instead of creating new user):

    %USERPROFILE%\Appdata\Local\Microsoft\Windows\INetCache\counters.dat

    As counters.dat is locked need to change the value of the key Cache at "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" to something else, reboot, delete the INetCache folder and then change the key back. The folder is recreated automatically in the location specified on the key.
    Nice read.
    Last edited by 4on4off; 14 Apr 2016 at 10:07.
      My System SpecsSystem Spec


 
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