1. Joined : Jul 2015
    Posts : 18
    WINDOWS 10
       27 Sep 2015 #1

    No mail application on my Windows 10

    I've been using Outlook for my e-mail, but I just got rid of my old computer.
    The new laptop had Windows 8.1 and I began by upgrading to Windows 10, first thing, before anything else.
    I go to the Mail app to configure it and Iím told to add a new account (only option active).
    I enter my email address and password as required and Iím told theyíve sent me a verification code; to go to the in-tray, get it and enter it to proceed.
    But I donít have a mail application yet: so no trays or any other element of an e-mail service; and I cannot proceed in configuring the Mail app. Itís a catch 22 situation.
    What must I do?
      My System SpecsSystem Spec

  2. Joined : Jul 2015
    Eastbourne East Sussex UK
    Posts : 2,449
    Windows 10 Home x64: 1607 Redstone (1) Build 143934.693
       27 Sep 2015 #2

    Have you got a smart phone that you can access your mail on with your e-mail address
      My System SpecsSystem Spec

  3. Joined : Oct 2013
    Posts : 17,490
    64-bit Windows 10 Pro build 15014
       27 Sep 2015 #3

    Hello aca,

    Open the Store, and check in "My Library" to see if you have the Mail and Calendar app listed to select to download and install.

    Store My Library - Install Your Apps from in Windows 10
      My System SpecsSystem Spec

  4. Joined : Jul 2015
    Posts : 18
    WINDOWS 10
       27 Sep 2015 #4

    - No, hTconeM9user, my phone isn't of the smart kind. But thanks for the suggestion.
    - And Brink, in the Windows 10 I've just installed (one in Spanish) the two apps are separated: Mail and Calendar. And the Mail one is where I get stuck: forced to introduce an address but unable to proceed because I don't yet have a mail app from which to retrieve a code they've sent there (!). But thank you also for your assistance.
      My System SpecsSystem Spec

  5. Joined : Oct 2013
    Posts : 17,490
    64-bit Windows 10 Pro build 15014
       27 Sep 2015 #5

    It's actually one app "Mail and Calendar" that just happens to run separately in Windows 10.

    Search for "Mail and Calendar" in the Store to see if you are able to install it that way instead.

    (click on) Open to Mail and Calendar in Store
      My System SpecsSystem Spec


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