Windows 10: Outlook.com Email Solved

  1.    19 Sep 2015 #1

    Outlook.com Email


    The only way I could get Outlook.com email to work in Outlook 2016 was to remove the two step authorisation from my Microsoft account. I read that with the two-step activated you need to get a app password from my Microsoft homepage which I did but still it wouldnt work.
    Does anyone have any idea how to make Outlook.com email work with Outlook 2013/2016 with the two step activated?

    Many Thanks

    Alan
      My ComputerSystem Spec


  2. Posts : 11,254
    Windows 10 Pro
       19 Sep 2015 #2

    Outlook works with app passwords but strangely enough the setup process is buggy; I have honestly sometimes got the password prompt 3 - 4 times until Outlook finally accepts it and the account is all set up.

    Based on my experience I recommend setting up the email accounts for Outlook, especially MS accounts with two step verification enabled when the Outlook itself is in fact not running.

    In this way I have never failed to set up an email account in Outlook 2010, 2013 and 2016:
    When installed launch Outlook and when it initially asks do you want to set up an email account, answer No and in the follow-up question Yes, I do want to use Outlook without an email. When ready or if your Outlook was already setup earlier, close it.

    Next step: set up your email accounts in Control Panel:

    Click image for larger version. 

Name:	2015-09-19_20h21_07.png 
Views:	4 
Size:	98.6 KB 
ID:	38305

    The credentials dialog can pop up a few times asking for the password:

    Click image for larger version. 

Name:	2015-09-19_20h26_17.png 
Views:	45 
Size:	12.0 KB 
ID:	38304

    Just add your app password each time and click OK, you account should finally be set up.

    Kari
      My ComputerSystem Spec

  3.    19 Sep 2015 #3

    Thanks Kari, I will give it a go
      My ComputerSystem Spec

  4.    20 Sep 2015 #4

    Sorted Thankyou Kari
      My ComputerSystem Spec


  5. Posts : 11,254
    Windows 10 Pro
       20 Sep 2015 #5

    You are welcome
      My ComputerSystem Spec

  6.    26 Sep 2015 #6

    I have also struggled with this problem


    I have two-step verification enabled on my Microsoft Account, use Windows 10, have installed Office 2016, and ran into the 'buggy" issue you mentioned when I tried to update my MS password. In other words it also took me several tries to get Outlook 2016 desktop to accept an app password for my Outlook email account. This problem occurred on two different PCs, a Lenovo laptop and Surface Pro 3. You would think that MS would have this all worked out. In any case, next time I change my MS password I will try your method. Thanks for the insight!
      My ComputerSystem Spec


 

Related Threads
I know this is an old version but it suits me & has previously worked on previous builds but not 10240 or the official upgrade installed from Windows 7 Pro. I set up all the parameters & can successfully send & receive a test message from with...
Under Windows 10, how do I remove an email account from Outlook.com? The account is the only one there and it is the address I used when I set up my Microsoft Account. I am having trouble and would like to start all over. Thank you.
Windows 10 mail leaves much to be desired, at least for me. It will not sync with my Outlook mail account that I have used for years. It is not possible to change its default font and size, and it stops and starts when I am typing an email, and my...
Every time i open an email and then click a link to go to a website Windows 10 pops up a question of which browser i want to use for that link. I select the Always use this app option but it asks every time. I have set Chrome as my default browser...
I cannot make Outlook 2016 default email client. I try tru the setting...default and it looks like it is the default. Then I get an error window that says there is no email default and I should set it up in Outlook 2016. When I try it takes me back...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:11.
Find Us