Windows 10: IE 11 crashing

  1.    04 Oct 2014 #1

    IE 11 crashing

    Getting pretty regular "IE has stopped working........"
    The only data I have is what's in the Event Viewer log.
    Tried to give MS feedback but when I do what they say, "Type Windows Feedback in the Search....",
    it just takes me to a Google Search for, "Windows Feedback".

    Here's log info if anyone here is interested:
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

    Would be nice to get this info to the devs.
      My ComputerSystem Spec

  2. MrNeeds's Avatar
    Posts : 463
    Windows 10 Home 64bit
       04 Oct 2014 #2

    have you tried updating Java? there's very little information available apart from the driver for Java causing memory exception code(c0000005), so first step, try to re-install Java Install Java in Internet Explorer - Windows Help
    Last edited by MrNeeds; 04 Oct 2014 at 18:58.
      My ComputerSystem Spec

  3.    05 Oct 2014 #3

    Please do the following (haven't tried this in Win10 yet):
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Also, search your hard driver for files ending in .dmp, .hdmp, and .mdmp
    There may be crash reports buried deep in the file structure.
    If you find them, zip them up and upload them with your next post.
      My ComputerSystem Spec


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