how to get ublock to work in win11

i asked this on win11 and wiganken replied with a win11 reset but that failed to work so maybe someone here has a fix.

i have my sisters pc on my table because she got some type of browser hack and could not get anyplace on that take over so i went into task manager and disabled the 2 selection that got installed so that i could get back to the chrome browser. and then ran defender and then malwarebytes.

anyway i have ABP plus i ublock origin running. she also had a few extensions running that i did not install so that hack may have set them there. but my issues is when she is in her emails she has sections in that email like across the top that have worthless info in them, like an email from nextdoor and across the top it takes up 1/3 of the email page with nextdoor but just below that in the return address it says nextdoor, so that top line is worthless.

i tried lots of times to get ublock to remove those areas and they do go away with the zapper tool but not with the dropper or with the right mouse and pick an area. also after they go away i can close the email and reopen it and they are back. in ublock settings i see lines of text with todays date telling me that ublock tried to do something but is not enforcing the commands.

so is it now that ublock is not working in win11? it seems to work good on win10 that i have on this pc writing this issue. but is not working on the win11 pc. plus i have removed it and reinstalled it a few times and it still is misbehaving as i know it works. thanks

this photo is what i have blocked for those headers this photo shows the headers i want to remove with an x in those fields
Windows Build/Version 23h2 22631.3374

the first one show what i need to remove the 2nd one show what ublock puts in the block files.



- - - Updated - - -

ok if you notice the above photo of the ublock lines those are junk the lines below are what should have been going into the filters list. now she may still have a virus on her pc that is forcing those lines to show up. i ran defender and malware app and i got nothing on defender and 62 pup types on malware that i quarantined. any way for the last few i clicked on the emails and went to block element and again i had those above lines. so i went just below them to another set of lines that looked closer to the lines below and copied one line in the my filters and that removed the last section i need to be gone. so i went thru her emails and i did not have the areas that i needed to be gone anymore and i also checked her trash and they were gone from the trash also. so i may have it now.

also i copied that filter list and made a text for the next time i may need it.

! 2024-03-28 Yahoo Mail
mail.yahoo.com##.W_6D6F.ek_BB.D_F > .W_6D6F.I_ZkbNhI
mail.yahoo.com##.ab_CI.I_ZkbNhI.P_Z1A2bQX.m_Z12nDQf.D_F
mail.yahoo.com##.H_72FG.M_1IaimO.gl_FM.u_b.ek_EZ.D_F.ab_C