Firefox download history shows virus file and....

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  1. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #21

    Can you try the Ctrl-J Clear downloads item method then?

    Denis
      My Computer


  2. Posts : 6,854
    22H2 64 Bit Pro
       #22
      My Computer


  3. Posts : 23,281
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #23

    hepme said:
    If i try and clear the history by right clicking it, that doesn't works. Trying to clear all history in the settings causes the browser to stop working altogether and i have to do a system restore which make sthe browser work again but the warning is still there. I think the next step is to uninstall FF then reinstall it. I will likely lose addons and settings but if it comes back after that then i suspect the virus is on myPC and disallowing any apps from finding it or removing it.

    - - - Updated - - -

    Oh, and i didn't mention that removing it DOES appear to remove it, but as soon as i close all open browser windows and open FF again it reappears.
    Try3 said:
    I was not suggesting that you clear all browser history but merely that you press Ctrl-J and use its Clear downloads item.

    But if clearing all history is giving you problems, I don't know enough about Firefox to know how you might avoid having to reinstall it.
    Ghot might be able to help you as he knows Firefox very well indeed.

    @Ghot - Mike, this OP is having problems trying to remove an entry from the Firefox downloads list and, in the course of addressing this problem, has discovered that clearing the whole history is stopping Firefox working at all until the next reboot.


    Denis



    If I had the problem you are having, I would just uninstall, then reinstall Firefox.
    Use REVO Uninstaller (free) to uninstall Firefox and do the "scan for leftovers", and remove whatever REVO finds.

    Then... search the Windows drive for Mozilla and again for Firefox, and remove whatever it finds... EXCEPT for things that are in the WinSxS folder. Do NOT remove any Firefox or Mozilla entries in the WinSxS folder.

    Then reboot and reinstall Firefox.

    As for extensions... it could be that one of the extensions you're using is causing the problem.
    In Firefox you can choose: Help > Troubleshoot Mode... which will start Firefox with NO extensions running.
    See if the problem still exists.
      My Computer


  4. Posts : 1,026
    Win10 Version 21H2 19044.1645
       #24

    hepme said:
    Trying to clear all history in the settings causes the browser to stop working altogether


    As @Ghot mentions above, this is reason enough to completely remove Firefox and reinstall. Insure all traces are removed from the registry and folders.
      My Computer


 

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