Help Me Understand What I'm Doing Wrong

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  1. Posts : 2,911
    Windows 10 Pro for the Bro
       #1

    Help Me Understand What I'm Doing Wrong


    ...because obviously I'm doing something wrong to get this error.

    So I decided to do a little checkup on my Microsoft account, because I saw this post:
    Scam?
    So I said... why not, and clicked the link that's a few posts down. I saw this:
    Help Me Understand What I'm Doing Wrong-image.png
    UHHHHH.... not cool?
    Clicked "Automatic Sync", it was also a failed attempt at automatically syncing??

    So I went to enable 2-step authentication.
    Help Me Understand What I'm Doing Wrong-image.png

    I put in my phone number, and press next. Then this happens:
    Help Me Understand What I'm Doing Wrong-image.png

    Obviously I'm doing something wrong. What am I doing that's not correct?
      My Computer


  2. Posts : 16,942
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #2

    Those unsuccessful sign-in attempts might well be an MS glitch. It happened to me last year.
    Outlook email users alerted to suspicious activity from Microsoft IPs - TenForumsNews

    As for, "What am I doing that's not correct?", perhaps you are merely entering a phone number that you have entered before - that's what they are saying.


    All the best,
    Denis
    Last edited by Try3; 01 May 2023 at 03:38.
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  3. Posts : 1,223
    W10-Pro 22H2
       #3

    I struggle with al this stuff - my best guess is that you already have a recovery phone number, and they want you to add an additional, different, recovery method.
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  4. Posts : 16,942
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #4

    But to turn to more important matters:

    Martin,

    Did you ever buy those cheap digestives containing oats for dunking in your coffee?

    Denis
      My Computer


  5. Posts : 1,223
    W10-Pro 22H2
       #5

    no, never got round to it! Currently enjoying Sanisbury's in-house 'chewy granola'.
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  6. Posts : 2,911
    Windows 10 Pro for the Bro
    Thread Starter
       #6

    I understand that my phone number is already registered. But I'm trying to switch the Two-Step thing from off to on. That's the only route to go through, to where I have to type my number. And that error happens.

    I press this:
    Help Me Understand What I'm Doing Wrong-image.png
    to try to turn it on, and I am led to that page to put in my number.
      My Computer


  7. Posts : 915
    Windows 10 Pro 64bit 22H2 19045.3324
       #7

    pepanee said:
    I understand that my phone number is already registered. But I'm trying to switch the Two-Step thing from off to on. That's the only route to go through, to where I have to type my number. And that error happens.

    I press this:
    Help Me Understand What I'm Doing Wrong-image.png
    to try to turn it on, and I am led to that page to put in my number.
    I may be missing something, but I think what's being suggested is you use the arrow to choose another different method other then 'phone number' such as email or an authentication app, whatever's on the drop down list that's not a phone number.

    Help Me Understand What I'm Doing Wrong-identityoptions.jpg
      My Computers


  8. Posts : 16,942
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #8

    pepanee said:
    I understand that my phone number is already registered. But I'm trying to switch the Two-Step thing from off to on. That's the only route to go through, to where I have to type my number. And that error happens.
    They are asking for an additional method - "one more way".
    Your phone number is not additional, it is an existing way not "one more way".
    You could instead add another email address as "one more way", for example.


    All the best,
    Denis
      My Computer


  9. Posts : 2,911
    Windows 10 Pro for the Bro
    Thread Starter
       #9

    Got it. I just read that sentence saying "we need one more way"

    I don't want any other way. I want phone number only...
    ...ugh. I don't want to add more apps to my phone with its millions of apps from other things, and I only use this email address. Okay cool.
    Thanks everyone for the heads up. I didn't read that sentence earlier. I'll consider downloading the app...

    They gotta underline "we need one more way"... to grab the attention of all that. Because you know that no one reads that sentence, and just selects items in the boxes below.
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  10. 3nd
    Posts : 860
    Zorin Lite
       #10

    Because you know that no one reads that sentence, and just selects items in the boxes below.
    idk , i usually read carefully before i just click, especially if it doesn't work.
      My Computer


 

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