Cannot remove an old recovery email from Yahoo


  1. Bobby Phoenix
    Posts : 685
    Windows 10 Pro 64-bit
       New #1

    Cannot remove an old recovery email from Yahoo


    So long story short. I have an email account with Yahoo, and several years ago I was using another email service as a backup account recovery email. It has since gone out of business, but now I want to remove the email from my Yahoo account, but it won't let me. When I access my recovery options it is the only email that does not have the edit option available. My other two emails do, and so do my phone numbers. I cannot even contact Yahoo live support because they only do that for paid premium accounts, and not free accounts.

    The only help is an automated bot, and they give the to instructions in the screenshot. But like I said I can't do that because the edit option is not there.

    Any suggestions? I need to keep this Yahoo account, but I really want to remove this one email recovery account.
    Attached Thumbnails Attached Thumbnails Cannot remove an old recovery email from Yahoo-screenshot-2022-08-31-184735.png  
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  3. Bree
    Posts : 31,695
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #2

    Bobby Phoenix said:
    ... It has since gone out of business, but now I want to remove the email from my Yahoo account, but it won't let me. When I access my recovery options it is the only email that does not have the edit option available.... Any suggestions? I need to keep this Yahoo account, but I really want to remove this one email recovery account.
    See if this workaround helps. It basically involves copying the url that would edit the one you can, then modifying it to make it do what you want.

    How do I remove a recovery e-mail from Yahoo Mail?
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  4. Bobby Phoenix
    Posts : 685
    Windows 10 Pro 64-bit
    Thread Starter
       New #3

    Thanks Bree. I'll give it a try. I didn't realize so many others have the same issue.
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