1.    24 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 3
    windows 10

    Since upgrading to 10, cannot open word 2003 .doc from email link


    I upgraded my laptop before attempting my main PC.

    On the laptop I have received an email with a simple .doc file attached. When I click on it I get the message

    there is a problem sending the command to the program

    This never happened in Windows 8.1.

    I have tried googling this but nothing seems to solve the problem.

    If this is the norm, then I wont upgrade my PC

    CRG
      My ComputerSystem Spec
  2.    24 Aug 2015 #2
    Join Date : May 2015
    Central IL
    Posts : 4,001
    Mac OS Sierra

    What Web Browser are you using? What are you using to view .doc files? Have you tried right clicking and saving the file? Keep in mind that just opening any file, can cause you to become infected. I would not be surprised if Microsoft incorporated some kind of Malware guard into Windows 10.
      My ComputerSystem Spec
  3.    24 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 3
    windows 10
    Thread Starter

    Since upgrading to 10, cannot open word 2003 .doc from email link


    Quote Originally Posted by bro67 View Post
    What Web Browser are you using? What are you using to view .doc files? Have you tried right clicking and saving the file? Keep in mind that just opening any file, can cause you to become infected. I would not be surprised if Microsoft incorporated some kind of Malware guard into Windows 10.
    Firefox 40 and thunderbird latest. On my OC on windows8.1 there is no problem and the .doc file opens as it should, using word 2003 It used to on the laptop but after windows 10 I am getting this error message. Saving the file as a .doc file is no better because clicking on it, gives the same message. I have to go to open in word.2003 and open the file that way.
      My ComputerSystem Spec
  4.    01 Sep 2015 #4
    Join Date : Aug 2015
    Posts : 3
    windows 10
    Thread Starter

    Quote Originally Posted by e9b6 View Post
    Firefox 40 and thunderbird latest. On my OC on windows8.1 there is no problem and the .doc file opens as it should, using word 2003 It used to on the laptop but after windows 10 I am getting this error message. Saving the file as a .doc file is no better because clicking on it, gives the same message. I have to go to open in word.2003 and open the file that way.
    Now found that none of the laptop audio works in firefox, or other app.

    I have had enough

    I have gone back to Windows 8.1 where everything still works
      My ComputerSystem Spec
  5.    01 Sep 2015 #5
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,171
    Windows 10 Pro x64

    It may be too late, but have you tried a clean install of Windows 10? Once the upgrade is complete and Windows 10 is activated, a clean install may solve many of these issues.
      My ComputerSystem Spec

 


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