Images stopped showing in Outlook/Hotmail

Yesterday, the images in my outlook email account stopped showing. It is happening on my desktop, laptop and tablet. It is happening using Firefox and Chrome. I didn't change anything. I have looked online for a solution but haven't found one. I think Windows 10 updated 2 days ago. The images appear if I forward the emails but don't appear in my inbox.

Version 20H2 (OS Build 19042.1237) Help please! Thanks!

Hi |1234

Welcome to Ten Forums.

Is there a possibility that during Windows Updates that both your browser settings were reset to default of not allow images?

It does sound like a browser permissions issue.

Check this for Chrome and this for Firefox.

The FireFox 'Check image permissions is halfway down the page.

You usually can set these permissions globally for all sites or individually if you prefer to maintain the 'not allow' setting for other sites.



I use Vivaldi, a Chrome based browser. If the site permissions for images are set to block while viewing Hotmail, I only see image place holders in emails.




Changing this setting to allow, restores the images.

l1234 said:

Thanks W10 Tweaker. I'm working on your suggestions. No luck yet but I'll keep trying.

You're most welcome.

I did find this setting in Hotmail that is related. I have heard some users suggest that changing this setting to [Don't use the Outlook service to load images] as a solution to missing images.

I use a local client for my Hotmail and rarely use a browser for email. As you can see, mine is set to use the Outlook service to load images and a quick check shows images appear. Might be worth a look & tweak.