Can't View in Browser with IE from Outlook & other browsers don't work


  1. dbassman55
    Posts : 4
    Windows 10
       New #1

    Can't View in Browser with IE from Outlook & other browsers don't work


    When using Outlook 2016 a lot of times it does not show my HTML email correctly so I click the "View in Browser" option embedded in Outlook and it opens IE and displays my email is an MHT file in IE. Problem is, IE has become obsolete and automatically switches to Edge which does not show my email correctly and instead just shows a bunch of HTML. I tried using a another browser as my default with MHT files and the same thing happens.

    Is there a setting in Edge or another browser that would allow me to view my HTML emails from Outlook 2016 as an MHT file correctly?

    I'm using Windows 10
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  3. Berton
    Posts : 14,006
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #2

    Does it happen with all such messages or just that one? Since Edge's Save as... on the right-click of a page shows the choice of Single file. MHTML it should be able to open your message if it is not corrupted. As a test I go to my Domain's Webmail or my ISPs Webmail to view the E-Mail. I haven't needed it yet but there is an IE Mode available in Edge, saw a post on this forum mention it.
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  4. dbassman55
    Posts : 4
    Windows 10
    Thread Starter
       New #3

    Berton said:
    Does it happen with all such messages or just that one?
    It happens with all such messages. I can't go back to my ISPs webmail after I downloaded into Outlook because it is no longer there. I will take a look and see if I can find the IE mode… Thanks for the reply!
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  6. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #4

    This is an awkward workaround but it does the job.

    - When you use View in browser, copy the mht's address from Edge's address bar - it is probably somewhere in a … subfolder of a cache folder within
    C:\Users\%UserName%\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\...\email.mht
    - In Word, use the Open dialog and paste in that address.
    Note that opening it this way will override any 'do not download pictures' setting you might have in Outlook so do it offline if you want to avoid pictures loading.

    Denis
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  7. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #5

    dbassman55 said:
    When using Outlook 2016 a lot of times it does not show my HTML email correctly
    What is not being shown correctly?

    Denis
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  8. Helmut
    Posts : 2,731
    Windows 10
       New #6

    Edge has an IE 11 mode.

    3 dots > Reload in Internet Explorer mode.

    You can also put an Icon on the toolbar. right click > Show in toolbar.

    Attachment 342296
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  9. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #7

    dbassman55,

    I'm just trying it now starting with the tutorial
    Enable or Disable Reload in Internet Explorer mode in Microsoft Edge Chromium - TenForumsTutorials

    When IE mode is enabled, the … menu does indeed have a Reload in Internet Explorer Mode entry and it does display the desired page normally [rather than just showing its html code].

    That's a lot easier than my suggested workaround.

    Denis
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  10. dbassman55
    Posts : 4
    Windows 10
    Thread Starter
       New #8

    Helmut said:
    Edge has an IE 11 mode.

    3 dots > Reload in Internet Explorer mode.

    I don't have the "Reloaded Internet Explorer Mode" when I click the 3 dots. When I used help under Edge I got the following:
    Attached Thumbnails Attached Thumbnails Can't View in Browser with IE from Outlook & other browsers don't work-how-enable-ie-edge-mode.jpg  
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  12. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #9

    dbassman55 said:
    I don't have the "Reloaded Internet Explorer Mode" when I click the 3 dots.
    It sounds as though you did not work through the TenForumsTutorial. Do that and the option will be available to you [as posted above].

    Denis
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  13. dbassman55
    Posts : 4
    Windows 10
    Thread Starter
       New #10

    Sorry, did not see the link… Followed the tutorial and it works great!

    Thank you everyone for your help!
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