1.    21 Aug 2015 #1

    Mail App Opens and shut down


    I have been using the Mail app for a couple of week now. I have two accounts - one a Gmail account and one a POP3 account. They have both been working fine. All of a sudden, when I open the Mail app, it sits for about 3 seconds and then closes. I cannot bring up settings as there is not enough time. I can see a message sitting on each of the client mail queues.

    The only thing that I did was switch my default browser from IE11 to Firefox as a workaround for an Outlook hyperlink problem. I did switch back to IE11 as the default and the problem is still there.

    Any thoughts as to where I can look for a message as to why the mail app is failing?

    Thanks,
    Z
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,885
    Windows 10 Pro
       21 Aug 2015 #2

    Mine started doing that. Only way I found to fix it was to run the Windows 10 setup.exe again and "upgrade" my current Windows 10 to Windows 10. Didn't lose any data or anything.
      My System SpecsSystem Spec

  3.    21 Aug 2015 #3

    NavyLCDR said: View Post
    Mine started doing that. Only way I found to fix it was to run the Windows 10 setup.exe again and "upgrade" my current Windows 10 to Windows 10. Didn't lose any data or anything.
    I created an ISO disk. Are you saying that I should actually reinstall windows 10 from the disk?

    Since I decided to make Firefox the default browser, I really want to delete the two mail app accounts and just use Outlook for all my mail.

    Thank for the solution. I will think about it.

    Z
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 6,885
    Windows 10 Pro
       21 Aug 2015 #4

    caveman88 said: View Post
    I created an ISO disk. Are you saying that I should actually reinstall windows 10 from the disk?
    Don't boot from it. Put it in with the operating system running and run setup.exe from it, just like you would do an upgrade.
      My System SpecsSystem Spec

  5.    22 Aug 2015 #5

    I will give that a try later on today and let you know how it turns out.

    Thanks,
    Z
      My System SpecsSystem Spec

  6.    22 Aug 2015 #6

    Same problem. But at least I know that my ISO disk works.

    There has to be a log out there somewhere. I guess I will try Google to see where it might be.

    Z
      My System SpecsSystem Spec


  7. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,931
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       22 Aug 2015 #7

    You both might need to check in Time & Date settings in the control panel and check your Time zone settings and (this is usually the main problem)> go to the settings app and turn off Location for mail and calendar.
    Click image for larger version. 

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      My System SpecsSystem Spec

  8.    22 Aug 2015 #8

    Location is ON and all the apps are OFF. I haven't touched these settings and the Mail app was working fine.

    It just all of a sudden decided to stop working.

    Z
      My System SpecsSystem Spec

  9.    22 Aug 2015 #9

    Not sure what happened but when I tried the Mail app this time all of my mail was there and the app stayed up.

    Maybe it was the reload of Windows 10 that did it.

    I am happy now.

    Thanks for all your help on this problem.

    Z
      My System SpecsSystem Spec


 


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