New
#11
Is the icon shown if you look in File explorer instead of at the Desktop background on your screen?
C:\Users\%UserName%\Desktop {or elsewhere if you have deliberately relocated it}
C:\Users\Public\Desktop
Denis
OP probably did this How to Reset Your Windows 10 PC | Laptop Mag
Just bear in mind that it will remove all apps and drivers you have installed yourself, that includes Microsoft apps like Office.
Reset Windows 10