Windows 10 mail has stopped working with AOL


  1. Posts : 43
    Windows 10
       #1

    Windows 10 mail has stopped working with AOL


    I have been using Windows 10 mail with my aol account for a long time. Today out of the blue I am getting a "We couldn't access this account:Aol. You might need to update the password or give permission to sync to this device." I have not changed my PW, but I re-entered it in the "attention required" field - nothing. I then changed the PW with aol online, confirmed the PW was correct and tried entering this PW into Windows mail - still get the same error message. I next deleted aol mail from Windows 10 mail and tried to add it again - still won't connect. Not sure what to try next?

    Windows Version 1909 (OS Build 18363.1379

    Thanks!
      My Computer

  2. Bobby Phoenix's Avatar
    Posts : 526
    Windows 10 Pro 64-bit
       #2

    I don't think I have the answer, but maybe. Do you have 2FA enabled? If so you need to enter a created app password instead of your account password. You get it from within AOL settings.
      My Computer

  3. Bastet's Avatar
    Posts : 1,861
    Windows 10 Pro 64bit
       #3

    AOL now use Yahoo so you’ll require 2-step authentication & an app specific password.
      My Computer

  4. Bobby Phoenix's Avatar
    Posts : 526
    Windows 10 Pro 64-bit
       #4
      My Computer


  5. Posts : 43
    Windows 10
    Thread Starter
       #5

    Thank you very much, everybody! The problem was indeed that I needed to generate a new app-password. Fixed!
      My Computer

  6. Bastet's Avatar
    Posts : 1,861
    Windows 10 Pro 64bit
       #6

    Great news. :)
      My Computer


 

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