Can't reinstate email account after clean install

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  1. mngerhold's Avatar
    Posts : 793
    W10-2009 19042.1116
       #21

    Good news! I did read about disable, restart, enable after I posted - and was going to come back with that if necessary. atb, Martin
      My Computer


  2. Posts : 29
    Windows 10
    Thread Starter
       #22

    Okay guys, I got to the bottom of this... I made a mistake that fixed the problem!

    Going into advanced options on setting up the email account, in the field that asks for email address, I gave my email address.

    In the field that asks for Username I had been typing Andy Kay, but made the mistake of typing my email address again.
    Then the account was up and running.

    I have tried this with more accounts, and every time I put my user name in the field that asks for Username, it fails, and every time I put my email address in there it works.

    Somebody at Microsoft needs shooting.
      My Computer


 
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