Running IE in Windows 10 Pro


  1. Posts : 6
    Windows 10
       #1

    Running IE in Windows 10 Pro


    I have Windows 10 Pro installed and I also have PAYG electric and gas meters in my house.

    These run via a USB card reader / key reader, which in Windows 7, used IE as its only browser due to ActiveX installs.

    This system cannot run via Chrome etc - it must be using IE. That is, until I was to install Windows 10.

    The website (British Gas) doesn't run on Edge. I have been in to Programs and Features and ticked the Internet Explorer 11 box and rebooted and yes, IE loads. However, when I load the website to top up, it treats it just the same as if I am using Edge and doesn't see any difference.

    I need to find a way for the system to be able to load IE properly, as IE. I have read lots of forums that say IE was kept on for legacy purposes but in this case it doesn't seem to be working.
      My Computer


  2. Nus
    Posts : 242
    Win 10 Pro 64bit
       #2

    I just had a look using Windows 10 64bit and IE 11.

    According to their mixed messages it's not IE 11 it's that they don't support, it's Windows 10.

    First I got: requires Windows XP, Vista, 7, 8 or 8.1.

    Running IE in Windows 10 Pro-bg1.png

    Next I got: requires Windows XP, Vista 32 bit or Windows 7 32 bit.

    Running IE in Windows 10 Pro-bg2.png
      My Computer


  3. Nus
    Posts : 242
    Win 10 Pro 64bit
       #3

    It also states: 'Home Energy Top Up only works on the 32bit version of Internet Explorer and not the 64 bit version'.

    Maybe that's your problem?

    Install 32bit IE?
      My Computer


  4. Posts : 6
    Windows 10
    Thread Starter
       #4

    The original OS I had was Win 7 Ultimate x86
    It upgraded to Win 10 Pro

    The PC is only x86 so I am assuming that the OS isn't x64

    When I ran IE it didn't have an option for a 64 bit browser so I am guessing it ran as 32 bit

    Only other feasible option I can think of is a Win 7 image on VMWare :)
      My Computer


  5. Nus
    Posts : 242
    Win 10 Pro 64bit
       #5

    AyrshireDJ said:
    Only other feasible option I can think of is a Win 7 image on VMWare :)
    Yeah, that sounds like a good option.

    Also, maybe try spoofing the site by changing the IE11 user-agent string to show Windows 7. It's under something like Developer Tools->Emulation.
      My Computer


  6. Posts : 6
    Windows 10
    Thread Starter
       #6

    VMWare option running Windows 7 seems to work :)

    short term fix I am hoping till British Gas keep up with the rest of civilisation

    hurrah for not sitting typing in the dark :)
      My Computer


 

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