Cannot open Windows Live Mail after update to Win10 Version 20H2


  1. Electrojim
    Posts : 100
    Win10 / Ver. 1803
       New #1

    Cannot open Windows Live Mail after update to Win10 Version 20H2


    Just updated to Version 20H2 and had a couple of problems. The first was solved by a group member, and I'm hoping someone else can help with this one.

    I'm running Windows Live Mail (I know, I know, it's old and unsupported, but I like it), which has run just fine under Win10 until now. When I try to open it I get this nasty note:
    Cannot open Windows Live Mail after update to Win10 Version 20H2-image.png
    ...and, of course, have no idea what to do next. As for the Calendar associated with WLM, I have never even used it. So if there's some way to purge 'corrupt' data from its folder, I can certainly afford to do that. Thanks in advance!

    UPDATE: Well, took my wife's advice and rebooted the computer. Then when I opened WLM, I got a Windows Installer notice saying it was 'installing components' or some-such. Now the program opens, all folders can be read, but two out of the three POP/SMTP accounts will not send or receive. The one that does is a Microsoft 'Hotmail' account, but a gMail and another account associated with my work just fail to connect for an 'unknown reason,' according to WLM. Any hints are welcome.
    Last edited by Electrojim; 17 Jan 2021 at 17:37.
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  3. garyb0125
    Posts : 147
    Windows 10 Pro
       New #2

    See post#2 in Windows Live Mail will no longer send or receive emails
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  4. Electrojim
    Posts : 100
    Win10 / Ver. 1803
    Thread Starter
       New #3

    That worked like a champ. Thanks for the link!
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