Windows 10: Gmail in Outlook 2013 receiving not sending

  1.    13 Aug 2015 #1

    Gmail in Outlook 2013 receiving not sending


    Hi All,

    Since upgrading to Win 10 last week, I have not been able to send emails from Gmail in Outlook 2013.

    It was fine in Win 8.1.

    My email settings are

    IMAP
    Outgoing server requires authentication - is ticked
    Incoming = 993 with SSL
    Outgoing = 587 with TLS

    All other setting as normal. When I run a test it comes back as good and will receive emails, but nothing will send.

    Any thoughts?

    Cheers

    Rob
      My ComputerSystem Spec

  2.    18 Aug 2015 #2

    Hi, I had the same problem. I fixed it by running "sfc /scannow" from admin command line. It took about 20 mins, found lots of things to change, and fixed the email not sending problem.
      My ComputerSystem Spec

  3.    18 Aug 2015 #3

    kenrob2037 said: View Post
    Since upgrading to Win 10 last week, I have not been able to send emails from Gmail in Outlook 2013.

    IMAP
    Outgoing server requires authentication - is ticked
    Incoming = 993 with SSL
    Outgoing = 587 with TLS

    All other setting as normal. When I run a test it comes back as good and will receive emails, but nothing will send.
    Try using Outgoing port 465. It's working for me in Outlook 2013 (Gmail/IMAP)
      My ComputerSystem Spec

  4.    18 Aug 2015 #4

    Miked said: View Post
    Hi, I had the same problem. I fixed it by running "sfc /scannow" from admin command line. It took about 20 mins, found lots of things to change, and fixed the email not sending problem.
    Agree with Miked, worked for me.
      My ComputerSystem Spec

  5.    18 Aug 2015 #5

    Hi All, I tried 465, no luck I'm afraid. I will try scannow tonight.

    Cheers and thanks.

    Rob
      My ComputerSystem Spec

  6.    26 Aug 2015 #6

    sfc/scannow the holy grail for sending Gmail from Outlook 2013


    Miked said: View Post
    Hi, I had the same problem. I fixed it by running "sfc /scannow" from admin command line. It took about 20 mins, found lots of things to change, and fixed the email not sending problem.
    Well after pulling my hair out looking at various forums and resolutions to this problem I can confirm that sfc/scannow fixed the issue for me! I have no idea what the tool is or what it did - I just typed sfc/scannow on the admin command line (note: not just the standard command line) and went to bed. I woke up to find a message saying some files were fixed and my Outlook 2013 Outbox empty - Cheers Miked

    I had upgraded to Windows 10 on my new Acer notebook (Model R3-131T) installed Office 365 when I came across the issue. Outlook 2013 refused to send any mail using the IMAP Gmail account. The test messages that Outlook sends when setting up the email account worked fine but anything I tried to send just got stuck in the Outbox resulting in an error message. Anyway I can now send email from my notebook to my heart's content!
      My ComputerSystem Spec

  7.    26 Aug 2015 #7

    Obi1 said: View Post
    Well after pulling my hair out looking at various forums and resolutions to this problem I can confirm that sfc/scannow fixed the issue for me! I have no idea what the tool is or what it did - I just typed sfc/scannow on the admin command line (note: not just the standard command line) and went to bed. I woke up to find a message saying some files were fixed and my Outlook 2013 Outbox empty - Cheers Miked
    Congrats, and thanks for updating the thread.
      My ComputerSystem Spec

  8.    26 Aug 2015 #8

    I had some many problems with Win 10 I went back to Win 7. Now everything works fine again. Hard to tell why, especially as my PC is only 2 years old. An i7 ASUS.

    Cheers and thanks for all the help everyone.

    Rob
      My ComputerSystem Spec

  9.    08 Oct 2015 #9

    Miked's solution worked for me too:
    run sfc /scannow
    from the cmd window running as Admin.

    Apparently is replaces DLLs that are wrong. Outlook now sending - happy.
      My ComputerSystem Spec

  10.    26 Oct 2015 #10

    sfc scannow worked for me as well - many thanks.
      My ComputerSystem Spec


 

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