Windows 10 Mail Randomly Deleting E-Mail Accounts


  1. Posts : 3
    Windows 10
       #1

    Windows 10 Mail Randomly Deleting E-Mail Accounts


    I have 4 computers running Windows 10.

    On only 1 of them does the following problem occur. Version 1909 OS Build 18363.900

    I set up Windows 10 Mail with about 9 different E-mail Account addresses including 3 Outlook accounts (1 @Outlook.com and 2 @ hotmail.co.uk).

    They work perfectly for a week or so and then for no reason I can see all the accounts except the 3 Outlook accounts suddenly disappear (get deleted) and they need to be set up again. This can happen in the middle of a computer session without, apparently, any updates happening.

    I have run System File Checker on a number of occasions with no problems being detected !

    Any help solving this problem would be appreciated.
      My Computer

  2. smirk24's Avatar
    Posts : 195
    Windows 10 Home 64 bit
       #2

    I'd scan for viruses and pay close attention to who uses your computer.
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Virus scan done frequently and I am the sole user.

    In fact I have opened up Windows 10 Mail in the past and seen the accounts disappear on the screen !
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    This issue appears to have resolved itself with updates !
      My Computer


 

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